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DPSS Employment Service Advisor | 8399 | Permanent Contract | 37 hours per week | £27,711 to £30,060 per annum (Scale F) | County Hall

Empower Independence. Champion Inclusion. Make a Difference.

Are you passionate about supporting people with disabilities to live independently and confidently manage their own care teams? Do you have the HR knowledge and interpersonal skills to guide individuals through the full employee lifecycle?

Were looking for a dedicated Employment Support Advisor to join our dynamic Direct Payment Support Service (DPSS) team. Youll play a vital role in empowering over 1,400 disabled employers to recruit, manage, and retain their own Personal Assistants (PAs), helping them maintain control over their care and daily lives.

What Youll Be Doing

• Providing expert HR advice and guidance to Direct Payment employers.
• Supporting recruitment by co-producing job adverts and descriptions with customers.
• Coaching individuals through interviews, performance management, grievances, and disciplinary processes.
• Offering tailored advice that reflects the diverse needs and abilities of our customers.
• Occasionally attending home visits and job fairs to provide in-person support.
• Working in a hybrid model both from home and our office.
  
  

• A strong understanding of disability and the challenges faced by disabled individuals.
• Excellent communication skills with the ability to adapt your approach to suit different people and situations.
• Solid knowledge of employment law and HR best practices.
• CIPD Level 3 (or equivalent) preferred, with at least 2 years experience in providing HR advice.
• A genuine passion for inclusion, empowerment, and person-centred support.
  
  

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working dependent on your job role and business need.
• Financial benefits such as:
• Norfolk Rewards our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
• A Blue Light card for Fire Service and Social Care Workers
• Relocation expenses (where applicable)
• An advance of your expenses if you travel for work
• Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants pensions
• Tax efficient ways of getting extra pension and new bikes
• Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
• A payment if you refer someone you know to a hard to fill job
  

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Human Resources Services

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