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Job Description

About Scrumconnect Scrumconnect Consulting is a trusted digital delivery partner to UK government departments and public sector bodies. We specialise in building user‑centred digital services that improve lives. Our multidisciplinary teams bring together experienced technologists, designers, researchers, and strategists to solve complex challenges and deliver meaningful impact in the public sector.

Role Overview

We are seeking a passionate and highly interactive Dynamics 365 Developer to join our growing team. The ideal candidate will have strong expertise in Microsoft Dynamics 365 CRM, a deep understanding of GDS patterns, and hands‑on experience in manual GDS. This role requires a technically skilled individual who is collaborative, proactive, and aligned with industry best practices to drive high‑quality digital transformation outcomes.

Key Responsibilities

• Design, develop, and implement Dynamics 365 CRM solutions aligning with business and user requirements.
• Work with GDS patterns to ensure seamless integration, compliance, and automation.
• Develop and customise plugins, workflows, and integrations within Dynamics 365 CRM.
• Collaborate with cross‑functional teams, including designers, business analysts, and testers, to optimise CRM processes.
• Ensure manual GDS compliance and execution in CRM solutions.
• Troubleshoot, debug, and optimise CRM functionalities for performance and reliability.
• Stay current with the latest Dynamics 365 and Power Platform trends, tools, and best practices.

Required Skills & Qualifications

• 3+ years of hands‑on experience in Dynamics 365 CRM development.
• Strong understanding of GDS patterns and their application within CRM solutions.
• Proven experience working with manual GDS processes.
• Proficiency in C#,.NET, JavaScript, and Power Platform (Power Automate, Power Apps).
• Knowledge of Dynamics 365 SDK, APIs, and integration patterns.
• Excellent problem‑solving, debugging, and analytical skills.
• Strong communication and interpersonal skills, with a collaborative mindset.

Preferred Qualifications

• Experience with Azure services and cloud‑based CRM implementations.
• Microsoft Dynamics 365 certifications.
• Experience working within Agile/Scrum environments.

Why Join Scrumconnect

At Scrumconnect, you’ll be part of a collaborative, purpose‑driven environment where innovation and continuous improvement are valued. We offer opportunities to work on high‑impact public sector projects that make a real difference in people’s lives.

Diversity & Inclusion

We are proud to be a Disability Confident Employer and committed to creating an inclusive and diverse workplace. We welcome applications from people of all backgrounds, abilities, and experiences. We believe that diverse perspectives strengthen our teams, foster innovation, and help us deliver better outcomes for the communities we serve.

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Engineering and Information Technology

Industries

• Software Development

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