Overview

Looking for a Dynamics Development and Support Engineer to deliver and support high-quality CRM solutions, primarily using Dynamics 365 and the Power Platform. This role involves both hands-on development and 2nd/3rd line support, working closely with internal teams, suppliers, and partners.

Key Responsibilities

• Develop and maintain Dynamics 365 CE and Power Platform applications.
• Collaborate with business users to define and deliver system enhancements.
• Ensure secure, scalable, and efficient solution designs.
• Manage application releases, quality assurance, and environment configuration.
• Provide 2nd/3rd line support, triaging incidents and coordinating with suppliers.
• Monitor application health and proactively resolve issues.

Key Skills & Experience

Essential:

• Dynamics 365 CE customization and configuration
• Power Platform (Power Apps, Power Automate, Dataverse, Power BI)
• Azure integration (Logic Apps, API Management)
• Visual Studio, GIT, CI/CD
• REST/SOAP APIs, OWASP Top 10, Agile/SCRUM

Desirable:

• Copilot and AI experience
• Performance tuning
• ITIL knowledge/certification