The role in a nutshell: Providing a high quality and professional global mobility service to expatriates across the Europe & Africa Region (EAR).

A bit about the ‘Department’: The EAR People & Culture team supports the business through executive talent management, regional and global initiatives and providing advice, support and governance to TFS and KINTO markets. The department consists of 4 areas HR, People and Development, TWOW Culture and Communications

What you’ll be doing:

• Lead end-to-end international assignment lifecycle management
• Partner with business leaders, and HR Managers to advise on global mobility solutions that align with talent and business objectives.
• Ensure compliance with local labour laws, tax regulations, and internal controls across jurisdictions.
• Hold assignment briefings with assignees, local HR representatives and business leaders.
• Develop strong relationships with business stakeholders and across TFS and Toyota globally to ensure global mobility processes are followed.
• Management of relationships with external suppliers, tax, immigration, relocation agencies to ensure services are being delivered effectively.
• Act as SME to the business on global mobility policies and practises to enable the business to meet its people and operational needs.
• Drive continuous improvement and innovation in mobility practices, ensuring alignment with employee experience and Company strategy.
• Propose and implement new policies.
• Prepare assignment options and cost projections.
• Manage expat payroll and calculation of allowances including cost of living reports and per diem calculations.
• Proactively manage assignment extensions and returning assignees to EAR to ensure a smooth repatriation.
• Monitor global mobility trends and maintain expertise in international assignment policies, compliance, and employee experience design.
• Lead on short-medium term projects in line with department strategy.
• Resolve issues early on to prevent escalations

How you could stretch this role:

• Assist with ad-hoc projects as delegated by the Senior HR Manager – EAR.
• Manage and propose solutions to complex issues
• Ad hoc travel within the Europe and Africa Region.
• Suggest improvements to the department’s processes and procedures (where appropriate), encouraging a work culture of continuous improvement.

Key Experience & Skills:

• Proven experience in international and commuter assignments including visas, payroll, compensation, relocation and insurances across Europe
• Good understanding of expatriate tax and social security principles
• Excellent stakeholder management and a customer first approach
• Experience working across different locations and cultures, with the ability to speak other languages being beneficial.
• Proficiencies in using Microsoft Office software, including Excel and PowerPoint.
• Policy creation and development.
• Ability to deal with challenging conversations with business contacts and assignees.

Attributes & Behaviours

• Strong cross-cultural awareness
• Excellent written and verbal communication, including confidence in presenting.
• High attention to detail and compliance focus
• Able to work effectively with all levels of staff and external partners.
• Confidentiality and integrity in handling sensitive employee matters
• Ability to work independently and manage multiple priorities
• Ability to influence and persuade at all levels
• Good problem solver.

At Toyota Financial Services (TFS) it is more than just an externally bench-marked salary and bonus, we also offer:

• Hybrid working pattern is 2 days in the office and 3 days from a location of your choice.
• Access to attractive car schemes for you (& your family) for Toyota & Lexus cars
• Excellent pension scheme (up to 6% employee contribution and 15% employer contribution).
• Generous annual leave of 25 days which increases with service and holiday purchase option
• Private Medical Healthcare (single, partner/spouse and dependent children) with Digital GP Service
• Group Income Protection cover with Aviva including physical, mental, and financial wellbeing services
• Employee Assistance Program
• Eye tests
• Onsite gym, Sports and Social Club, & flu jabs to keep you healthy
• Wellbeing hour each month and many more initiatives throughout the year to encourage a healthy mind and body, and to raise awareness and celebrate diversity, equity and inclusion.
• Dress for your day policy to make you feel comfortable at work
• Eco HQ, free parking & restaurant
• Two volunteering days per year
• Reward gateway voucher discounts
• Flexible working scheme and we welcome flexible working conversations at interview
• Regular 121s with your manager, a personal development review (PReview) each quarter
• A wide range of learning & development opportunities including Linked In Learning courses
• £250 contribution towards you learning something new outside of work
• Annual events (e.g., summer party, BBQ & Xmas party) including Countdown to Christmas events every December - it is so much fun!

Our Recruitment Process

At Toyota Financial Services (TFS) we value everyone and are pleased to be recognised as a Disability Confident Employer.

We are committed to supporting disabled applicants throughout the recruitment process. Should you meet the minimum criteria for this role and wish to apply under the DC scheme, you may be moved forward to the next stage. Please ensure to add this information into your application.

When it comes to recruitment, please do let us know if we can adjust our process to be meet your accessibility needs.

Some examples of how we might be able to help are listed below:

• Providing a copy of interview questions before the interview
• Organising a time and location that best suits you
• Allowing additional time for the assessment and interview

We are happy to review any adjustment on a case-by-case basis to support you to be your best self.