Overview

Holland & Barrett is undergoing a bold digital transformation. With over £880 million in annual revenue and double-digit growth, we’re modernising our platforms, expanding ecommerce capabilities, and delivering personalised wellness experiences across every touchpoint. Our online platform now holds a 35% share of the UK health and wellness ecommerce market, growing 20% year-on-year. We’re building a seamless, data-driven ecosystem that connects customers with the right products, advice, and services—wherever they are. This is a pivotal moment for digital talent to join us and shape the future of wellness retail in a fast-moving, tech-enabled environment.

The Role

We’re on the hunt for a visionary eCommerce leader to help us elevate the Beauty category amid bold digital transformation. With Holland & Barrett’s online platform becoming a market leader in health and wellness—powered by AI-driven personalisation and an expanding own-label range—this is your opportunity to shape the future of beauty in a business redefining how customers discover, shop, and care for themselves online.

What you'll be doing

• Craft and own a bold Beauty eCommerce strategy that drives growth and sets new standards in the industry.
• Spot trends using data, customer insights, and competitor analysis to unlock opportunities and stay ahead.
• Partner with top beauty brands to elevate product listings, sharpen pricing, and deliver compelling promotions.
• Forecast to ensure the right products are in the right place at the right time, minimising stockouts and maximising sell-through.
• Turn insights into action—optimise site and app experiences to keep customers inspired and returning.
• Collaborate cross-functionally with UX, tech, marketing, and supply chain to create seamless end-to-end journeys.
• Lead innovation in personalisation and discovery to make the Beauty experience feel tailor-made for every shopper.

Location: This is a hybrid role based in London or Nuneaton, with the requirement to be in the office at least two days per week.

The Person

What we're looking for in you?

• eCommerce expertise with a background in beauty and a track record of turning digital potential into real results.
• Supplier & vendor management mastery with strong partnerships and demonstrated commercial growth.
• Marketplace knowledge with success managing suppliers in a fast-paced environment and a track record of boosting performance.
• Promotional planning with understanding of trading cycles and digital merchandising to drive conversions.
• Data-driven decision maker fluent in platforms like Google Analytics, Tableau, Metabase, and Content Square.
• Strategic thinker with market savvy who translates trends into actionable plans.
• Influential communicator capable of aligning and inspiring stakeholders across the business.

What We Can Offer

Wellbeing & Lifestyle Benefits

• Salary that reflects your impact
• Health Cash Plan
• Life Assurance
• Private Virtual GP
• FREE at-home blood test kit
• Holiday Purchase option
• Pension Contribution
• Access to Wellhub with gyms, studios and wellbeing apps

Discounts & Savings

• 25% Colleague Discount with FREE Next Day Delivery
• Exclusive Discounts from a wide range of partners
• £/€50 Annual Product Allowance to spend in store

Learning & Development

• Access to a variety of learning opportunities, including Level 2-5 Apprenticeships, Workshops and our Digital Learning Library
• AND MORE!

Note: Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s).

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