Location: Remotewith trips to Swindon HQ

Type: Full-Time

Role Summary:

We’re looking for an experienced Digital & Ecommerce Manager to drive online growth by managing our ecommerce platforms and helping execute high-performing marketing campaigns. You’ll be responsible for optimising the customer journey, increasing revenue, and ensuring our digital channels work seamlessly together.

Key Responsibilities:

Ecommerce Management

• Oversee day-to-day management of our ecommerce sites Big Commerce and Shopify)
• Ensure smooth operation of product listings, promotions, payment systems, and checkout.
• Collaborate with developers/designers to improve site speed, UX, and functionality.
• Implement onsite merchandising strategies to boost conversion and AOV.
• Coordinate product launches, seasonal campaigns, and digital promotions with wider stakeholders.

Digital Marketing & Paid Media

• Plan and oversee digital marketing campaigns across Google Ads, Meta Ads, and other channels with the support of best-in-class digital agencies.
• Report and analyse on Spend, Traffic and ROAS performance.
• Brief and manage submission of creative assets for ad campaigns and landing pages.

Performance Analysis & Reporting

• Use GA4, Shopify/CRM data, to build and maintain dashboards and reports.
• Make data-driven decisions to drive CRO and digital performance.

Cross-Functional Collaboration

• Coordinate with marketing, design, customer service, and development teams.
• Work with agencies or freelancers as needed (Web Dev, Digital Agencies and SEO)
• Align digital and ecommerce strategies with broader brand and business objectives.

Requirements:

• 3–5+ years of experience in ecommerce, digital marketing, or digital product management.
• Hands-on experience with ecommerce platforms (e.g., Big Commerce and Shopfiy).
• Good understanding of paid media (Google, Meta, etc.)
• Strong working knowledge of GA4, conversion tracking, and ecommerce analytics.
• Familiarity with CMS, CRM, and email marketing tools (e.g., Ometria, Klaviyo).
• Basic understanding of HTML/CSS or experience working with developers.
• Data-driven mindset with excellent attention to detail.
• Strong project management and communication skills.

Desirable (Nice to Have):

• Experience with SEO, affiliate marketing, or influencer partnerships.
• Knowledge of CRO tools (e.g., Hotjar, Optimizely, VWO).
• Experience managing teams or freelancers.
• Experience in A/B testing and personalization strategies.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

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