Economic Crime Manager - KYC and Due Diligence

Coventry Building Society provided pay range: This range is provided by Coventry Building Society. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range: Direct message the job poster from Coventry Building Society

Our Economic Crime department have the new opportunity to join the Financial Crime Operations team as KYC & Due Diligence Team Manager. This role will play a crucial role in ensuring we continually maintain up to date information on our customers in line with internal policy and external regulation, ensuring completion of effective Enhanced Due Diligence (EDD) wherever appropriate. It will ensure we remain resilient and customer-centric, delivering exceptional value to our customers while maintaining compliance with regulatory standards.

The role holder will manage a team of Investigators to undertake timely and effective due diligence reviews both an onboarding, and on an going basis for our retail and SME customers. It will develop and maintain comprehensive KYC procedures, continuously identifying opportunities to streamline processes and improve operational efficiency, as well as oversee and manage the end-to-end client lifecycle management, ensuring a seamless, compliant, and efficient process aligned with regulatory standards and internal policies.

The person in role will ensure that operational services remain fit for purpose and compliant with relevant statutory and regulatory frameworks across AML and Sanctions risk management.

• 28 days holiday a year plus bank holidays and a holiday buy/sell scheme
• Annual discretionary bonus scheme
• Personal pension with matched contributions
• Maternity, paternity and shared parental leave
• Life assurance (6 times annual salary)

Find out more about the fantastic benefits of joining Coventry Building Society here

This is an operational role that can operate from either our Head Office campus in Binley, Coventry or our Manchester office but travel to both locations will be required occasionally. A team-led hybrid working arrangement is in place.

We reserve the right to close this advert early if we receive a high volume of suitable applications.

Required Experience

• Leadership experience with a passion for developing others and driving high standards
• Strong experience within customer service and a financial services environment
• Experience of KYC and due diligence requirements in Financial Services.
• Anti-money laundering and terrorist financing experience.
• Financial crime risks and investigative techniques.
• Excellent stakeholder management and communication skills
• The ability to handle complex investigations and high-pressure situations
• Strong analytical and problem-solving capabilities
• Excellent presentation and communication skills

Desirable Experience

• Qualifications such as the ICA Certificate in Anti-Money Laundering
• Change / project management and process improvement experience

Seniority level

Not Applicable

Employment type

Full-time

Job function

Finance

Industries

Financial Services and Banking