Overview

Electoral Services Officer

SO2: Starting salary £42,912 p.a., rising in annual increments to £44,235 p.a. including London Weighting (LW)

12-month Fixed Term Contract or Secondment Opportunity

Hybrid working

About the Borough

Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from Streatham in the south to Waterloo in the north, Lambeth is the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, including the Windrush generation communities, London\'s largest LGBTQ+ community, and a thriving Portuguese-speaking community.

With exceptional schools, green spaces such as Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas\' Hospital, Lambeth offers an enriching and dynamic environment.

About the Role

We are looking for a well-organised and experienced individual to support strategic and operational electoral registration activities, the conduct of elections, and the delivery of our ongoing service improvement programme. You\'ll need excellent analytical, operational and problem-solving skills to meet a range of daily challenges, including year-round electoral registration, the conduct of elections and referenda, and continuous service improvement.

You\'ll have a proven track record in electoral registration and elections or suitable transferable skills and experience. You must be able to work flexibly, particularly at election times when significant evening and weekend working is required.

About you

You\'ll be a thorough and proactive individual with excellent communication and organisational skills, along with a good eye for detail. You must be able to demonstrate:

• The ability to deliver high-quality work within strict deadlines.
• An ability to work well as part of a dynamic and professional team.
• Ability to use information technology and data to achieve excellent results.
• Knowledge/understanding of best practice and quality assurance in service delivery and customer care.
• Ability to work under pressure and meet changing requirements at peak times.

About us

Lambeth is a large, diverse and socially engaged inner London authority with over 230,000 registered electors. It includes vibrant districts such as Brixton, Clapham, Streatham and the South Bank.

Key service goals for 2025/26 include:

• Completion of annual electoral canvass and statutory postal votes renewal exercise.
• Preparation for full council elections in May 2026.
• Rollout of new, cloud-based elections management software (EMS).
• Maintaining readiness for elections and referenda at short notice.
• Completion of our integrated electoral data project.
• Building on outreach and engagement successes to encourage greater democratic participation.

As a member of our team you\'ll have an opportunity to develop your career in an energetic setting with daily opportunities to learn and grow. We look forward to hearing from you!

This is a politically restricted post.

For detailed qualifications and requirements, please review the job description and person specification in the job documentation (Job Description and Person Specification).

Contact Information

If you would like to know more about this role, please contact Lambeth\'s Electoral Services Manager, Chris John, on 020 7926 2307 or email cjohn@lambeth.gov.uk for an informal discussion.

How to Apply

If you\'re interested in this opportunity, click on the apply button and complete an online application. In your supporting statement, please clearly demonstrate how you meet the shortlist criteria marked with an A at shortlist stage.

We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement.

Recruitment Timelines

Closing date for applications: 23:59 on Friday 26 September 2025.

Interviews will be held the week commencing 6 October 2025.

Benefits

We believe in rewarding our staff. When you join us, you\'ll gain access to a range of benefits, including:

• Participation in our 5 Staff Networks: Black, Asian, and Multi-Ethnic, LGBTQ+, Disability, Young Professionals, and Women\'s.
• Generous annual leave entitlement starting from 27 days, increasing to up to 35 days depending on length of service.
• Membership in the Local Government Pension Scheme.
• Hybrid Working.
• Employee Assistance Programme.
• Occupational Sick Pay based on length of service.
• Discounts at local restaurants.
• Discount at our Active Lambeth Gyms.
• Learning and Development opportunities, including Apprenticeships.
• Cycle to Work Scheme.
• Secure Bike Storage facilities at our Town Hall and Civic Centre.
• Trade Union Membership.

At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please read the information available.

We actively support applications from Lambeth Care Leavers.