Overview

This high-growth business is scaling fast, with a global customer base and a bold digital roadmap. Their CX strategy is underpinned by data, automation and personalisation across every touchpoint – and they need a platform expert to elevate how it all connects. With significant investment in tech and talent, now’s the time to get involved. You are fluent in Emarsys – from campaign logic to data models, segmentation and integrations. You’re confident building and optimising complex automation flows, managing APIs and third-party connections, and turning performance insights into platform enhancements. Comfortable in both strategic and hands-on delivery roles, you’re used to working in cross-functional teams where precision matters.

Why?

This is a strategic platform ownership role with real technical depth. You’ll shape how Emarsys is used across regions and teams, manage internal and external dev resources, and lead QA, testing and reporting cycles. Your work will directly influence customer lifecycle performance and data architecture decisions.

In return, you’ll join a collaborative, forward-thinking digital function that prioritises innovation, autonomy and continual learning. You’ll have the freedom to push platform capabilities while being supported by experienced CX, Data and Tech colleagues.

Responsibilities

• Shape how Emarsys is used across regions and teams.
• Manage internal and external development resources.
• Lead QA, testing and reporting cycles.
• Turn performance insights into platform enhancements.
• Collaborate with cross-functional teams where precision matters.

Qualifications

• Fluent in Emarsys – campaign logic, data models, segmentation and integrations.
• Experience building and optimising complex automation flows.
• Experience managing APIs and third-party connections.
• Comfortable in both strategic and hands-on delivery roles.

How to apply

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