Emergency Preparedness, Resilience and Response (EPRR) Lead

Express new ideas, take initiative and save lives. Others talk about being brave, at IC24, we’re made that way.

From providing high quality integrated urgent care for over six million people, to thinking of innovative solutions for our patients – every role at IC24 is made to be brave.

Are you a seasoned emergency planning professional ready to lead strategic resilience for a dynamic healthcare provider? IC24 is seeking an experienced and driven EPRR Lead to spearhead our emergency preparedness and business continuity functions across the organisation.

This is a pivotal, senior-level role responsible for ensuring IC24 complies with the Civil Contingencies Act (2004), NHS Emergency Planning Guidance, and other key legislation. You’ll work closely with executive leaders, external agencies, and local resilience forums to protect and future-proof services that support thousands of patients.

What You’ll Be Doing

• Leading IC24’s strategic and operational response to major incidents.
• Developing and testing emergency and business continuity plans.
• Acting as subject matter expert on emergency planning and resilience.
• Designing and delivering EPRR training for all levels, including Gold/Silver/Bronze command.
• Representing IC24 at Local Resilience Forums and multi-agency planning groups.
• Ensuring plans are aligned with national guidance and tested through live exercises and audits.
• Analysing risks, incidents, and learning to improve system-wide resilience.

What We’re Looking For

• Diploma in Health Emergency Planning, Response & Resilience (DipHE).
• “Train the Trainer” certificate.
• Minimum 5 years’ experience in business continuity (healthcare or corporate setting).
• At least 2 years in an EPRR role within a healthcare environment.
• Demonstrable experience in writing, developing and leading emergency plans.
• Strong understanding of NHS EPRR policies and frameworks.
• Gold/Silver Incident Command Training.

Skills & Attributes:

• Strategic thinker with excellent planning and leadership skills.
• Resilient, collaborative and solutions-focused.
• Excellent communication and relationship-building abilities.
• Capable of influencing senior clinical and managerial teams.
• Skilled in risk assessment and continuity impact analysis.
• Proficient in delivering training and facilitating multi-agency exercises.

Who are we?

We are Integrated Care 24 (IC24), the leading not for profit Social Enterprise providing innovative and patient focused primary care services. IC24 is committed to improving access to health and social care for our patients and reducing the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out-of-hours services, NHS 111, primary care and secondary care support services.

Location Ashford – Hybrid working

Hours Available Part time – 22.5 hours per week

What’s in it for you:-

• Up to £41,937 per annum for 22.5 hours
• Additional annual leave above statutory minimum based on service
• Opportunity to join the NHS Pension Scheme
• Free 24/7 independent counselling service
• Learning and development opportunities
• Free membership to our reward and discount platform
• Access to Blue Light Card and other NHS Discount Schemes

Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory enhanced DBS disclosure and two references.

We celebrate brave ideas and brave people.

careers.ic24.org.uk

We are committed to providing equal opportunities for all people and we particularly encourage applications from ethnic minorities, applicants with a disability and those from other under-represented groups.

If you would like to discuss any reasonable adjustments before applying or would like an accessible version of any recruitment documents, please contact the recruitment team on careers@ic24.nhs.uk.