Employee Benefits Consultant - DC Pensions page is loaded

Employee Benefits Consultant - DC Pensions

Our employee benefits consultants adopt an approach of supporting organisations across all areas of financial and non-financial rewards that meet the needs of a business and its employees. This includes healthcare, corporate pensions, risk, employee benefit communications and employee benefits technology.

The Employee Benefits Consultant is responsible for managing a portfolio of corporate clients, delivering high-quality consultancy services across pensions, risk, healthcare, and/or flexible benefits.

This role involves direct client engagement to develop relationships, address queries, and deliver timely, tailored solutions.

The Employee Benefits Consultant will act as a thought leader in specialist areas of employee benefits, presenting governance reports, conducting market reviews, and supporting clients in broadening their benefits offering.

This role also includes involvement in new business development (no cold calling) and ensuring full adherence to regulatory requirements.

The Employee Benefits Consultant is expected to meet key financial targets and act as a trusted advisor, providing expertise across all areas of employee benefits.

Key Responsibilities: Client Relationship Management:

• Portfolio management: Oversee a portfolio of corporate clients, ensuring that their employee benefit schemes are effectively managed, regularly reviewed, and optimised to meet evolving needs.
• Direct client engagement: Maintain regular, direct contact with clients to resolve queries, support relationship development, and ensure the timely delivery of services, establishing yourself as their primary point of contact.
• Service expansion: Identify opportunities to broaden the range of services offered to clients, presenting tailored solutions that enhance their overall benefits offering.
• Client meetings: Attend and participate in client meetings to provide updates, present solutions, and ensure clients understand and are satisfied with their benefit programs. Workplace Pensions (if relevant):
• Governance services: Deliver a range of pension governance services, including attending client governance meetings, preparing and presenting governance reports, and ensuring all pension schemes meet regulatory and compliance standards.
• Market reviews: Conduct and manage market reviews, advising clients on the competitiveness of their current pensions offerings and making recommendations based on market insights.
• Financial wellbeing presentations: Present financial wellbeing information to employees in both in-person and virtual formats, providing essential guidance.
• Salary exchange: Implement salary exchange programs for clients, explaining the benefits and impact to employees and ensuring a smooth rollout across the organisation. Risk & Healthcare Services (if relevant):
• Risk and healthcare consultancy: Advise clients on their risk and healthcare offerings, ensuring they meet company and employee needs and align with market trends.
• Re-broking process: Manage the market review and re-broking process for risk and healthcare products, ensuring that clients receive the most competitive terms and coverage options available. Flexible Benefits & Technology (if relevant):
• Flex platform consulting: Act as the consultant for flex and technology platform implementations, providing expertise on the underlying benefits and supporting clients in navigating platform features.
• Platform support: Assist clients with platform setup, benefits integration, and employee engagement to maximise the effectiveness of their flexible benefits programs. New Business Development:
• Support business growth: Contribute to new business efforts by supporting proposal development, attending prospect meetings, and assisting with presentations, working to secure new clients and expand the portfolio without cold calling.
• Revenue targets: Meet key financial targets set by the Senior Leadership Team, ensuring that revenue growth and client retention goals are achieved. Compliance & Regulatory Adherence:
• Regulatory compliance: Ensure all work adheres to regulatory requirements, including proper file maintenance, terms of business, key facts documents, claims registers, and file checklists.
• Group policies: Adhere to all internal group policies and procedures, including reporting any suspected regulatory breaches to management or compliance.
• Competency & file reviews: Ensure that personal competency requirements are met, completing all necessary CPD to maintain high standards and support compliance. Quality Assurance & Peer Review:
• Peer review: Support quality assurance within the team by conducting peer reviews of colleagues’ work, ensuring high standards are maintained across all deliverables.
• Own work reviews: Ensure that own work is peer-reviewed as necessary, promoting a culture of quality and accuracy in client-facing documents and recommendations.

All PIB employees are expected to conduct themselves with integrity and professionalism, placing the customer at the centre of all we do and is central to our culture. You must adhere at all times to the FCA’s Conduct Rules set out below.

Person specification

Professional qualifications (e.g., CII, PMI) are highly desirable.

Experience
Minimum of 5 years in employee benefits consultancy or a related role, with a strong understanding of DC Pensions, with knowledge of risk, healthcare, and flexible benefits an advantage

Knowledge
Comprehensive knowledge of employee benefits products, market trends, and regulatory requirements, particularly within FCA-regulated environments.

Skills
Strong analytical skills with the ability to assess complex client needs, conduct market reviews, and identify solutions that enhance client satisfaction.
Excellent written and verbal communication skills, with the ability to effectively convey complex information to clients and colleagues alike.
High standard of accuracy and diligence, especially when reviewing the work of colleagues and ensuring compliance.

Attitude
A team player who works well across departments to ensure business alignment and client satisfaction.
Capable of working in a dynamic environment, responding flexibly to changing priorities, challenges, and opportunities.
Dedicated to building strong client relationships and delivering exceptional service that aligns with clients’ strategic goals.
Strong focus on achieving financial and service performance targets, with the ability to manage and monitor performance effectively.

Why Join Us?

• Competitive salary and benefits package

• Flexible working and holiday options

• Pension, enhanced parental leave, and life insurance

• Discounts on technology, travel, and leisure

• Learning and development opportunities

• Volunteering and charity support days

About Us

We are a dynamic and diversified insurance intermediary group providing specialist insurance solutions across the UK market and Internationally.