Employee Engagement & Experience Manager

Moonpig Manchester, England, United Kingdom

We’re the Moonpig Group – home to Moonpig, Greetz, Red Letter Days and Buyagift – and we’re on a mission to make people feel loved, celebrated and remembered. We help people stay close, no matter the miles, with products, clever tech and heart. We’re not just about selling cards or gifts – we’re here to spread joy, spark smiles and make every celebration feel extra special. We’ve built a place where people (and ideas) can truly thrive, guided by values that enable us to support one another.

If you’re looking to make an impact, bring your spark and be part of something meaningful – we’d love to have you on the team.

About the role

We’re on the lookout for a proactive and people-focused Employee Engagement & Experience Manager to take our internal culture to the next level. Sitting within the People Team and reporting to the Head of People Partnering, this newly created role is more than just comms – it’s about owning and evolving the entire employee experience across Moonpig Group.

You’ll lead internal communications for the Cards Division (Moonpig & Greetz), own our employee engagement survey end-to-end, and design inclusive events and initiatives that build true connection. It’s a hands-on role with real strategic scope and ideal for someone excited to shape and deliver meaningful change in a growing, fast-paced business. We’re after someone with a bias for action from a fast-moving, start up/scale up environment who thrives on variety, brings fresh ideas, and enjoys making things happen. You’ll need confidence and resilience, but you’ll also have plenty of opportunity to influence and shape how we engage and support our people.

Key responsibilities

• Lead internal communications across the Cards Division, aligning messaging with business goals and values
• Create and deliver engaging content for Slack, presentations, leadership updates, and more
• Support with organising and running events like All Hands, Strategy Days, and leadership sessions
• Support leaders in delivering consistent, impactful communication
• Manage internal channels to ensure content is relevant, timely, and engaging
• Own and lead the employee engagement survey — including pulse checks, data analysis, and follow-through
• Turn engagement insights into clear, actionable plans in partnership with leaders
• Plan and deliver “Moments that Matter” — from onboarding and anniversaries to social events and celebrations
• Champion culture and belonging through inclusive events and recognition initiatives
• Collaborate across the People Team to improve the full employee lifecycle experience
• Gather and act on feedback to continuously improve workplace culture

About you

• Experienced in internal communications and engagement survey delivery
• Comfortable working in “scrappy” environments with limited structure
• Confident partnering with senior stakeholders to influence and inspire action
• Strong writer and storyteller who can cut through the noise
• Practical, hands-on mindset with a bias for action
• Resilient and energised by variety — you’re not afraid to roll up your sleeves
• Open to feedback and ideas — you listen, iterate, and adapt
• Passionate about inclusion, culture, and building belonging

Interview process

• Stage 1: Initial Recruiter Call (15–30 minutes)
• Stage 2: Interview with Hiring Manager (45 minutes)
• Stage 3: Task presentation to a panel including Hiring Manager and People Director (1 hour)
• Offer

What’s in it for you?

We empower our team to do their best work. Benefits include:

• Competitive Pay & Bonuses: Plus generous pension plans & staff discounts.
• Wellbeing: Private healthcare (UK), mental health support & dog-friendly offices (London & NL).
• Flexible Working & Time Off: Generous holidays, hybrid working (1-3 days in office, depending on role/team) & up to 20 days of international working.
• Career Growth: Learning allowances, coaching & development programs.

Want to know more? Explore our full benefits package here.

Our Ways of Working

We trust you to do what’s right, providing flexibility to balance work and life. We believe in giving you permission to innovate and focus on delivering meaningful results. We understand that effective ways of working are unique to each individual, role, and team, and we’re committed to supporting and discussing your specific needs throughout the interview process and beyond.

Equality, Diversity, and Inclusion

Moonpig Group is committed to creating a workplace where everyone belongs. We celebrate what makes each of us unique and support our people in ways that work for them. We have employee-led groups driving this forward, including LGBTQ+, Gender Balance, Neurodiversity, and EMBRACE (Educating Myself for Better Racial Awareness and Cultural Enrichment) communities, plus our Group-wide EDI committee. These teams help ensure every voice is heard and every idea has a place. If you have a preferred name or pronouns, please share them if you’re comfortable. If you have any reasonable adjustment requests during the interview process, please let us know via your application or speak to the Recruiter.

Age and other demographic information will be handled in accordance with applicable law, and all employment decisions are based on qualifications, merit, and business needs.

Note: This posting includes position details only; related job references listed in this message have been omitted for clarity.