Employee Relations Manager, PXT CS Employee Experience and Relations, London

Amazon’s Operations Employee Relations (ER) team is seeking an Employee Relations Manager with a passion for fostering positive work environments, significant employee and labor relations expertise, and leadership experience.

Location:

London, United Kingdom (other locations in Berlin, Germany; Amsterdam, Netherlands; Rabat, Morocco are also possible)

Key Responsibilities:

• Support European Customer Service Operations, including both physical and remote workforce management.
• Collaborate with Operations managers and HR to analyze feedback, identify risks, and develop workplace relations programs.
• Design and deliver training on positive workplace relations and best practices.
• Manage reactive crisis situations, with a minimum of 50% travel, and develop engagement plans for remote teams.

Qualifications:

• Bachelor’s degree required.
• Experience in employee relations, HR, or labor/employment law, especially within the EU.
• Proficiency with Microsoft Office Suite.

Preferred Skills:

• Strong interpersonal and persuasion skills to influence stakeholders at all levels.
• Problem-solving and analytical skills in ambiguous environments.
• Ability to navigate complex international organizational structures.

Note: This job is active and accepting applications until 26.09.2025.