Hours: 35 hours per week, 12-month fixed-term contract. Flexible and hybrid working arrangements can be considered, with expectations to work at Head Office a couple of times a week.

Salary: Up to £50,000 per annum, dependent on skills and experience.

Closing Date: Thu, 28 Aug 2025

Overview

We are seeking an experienced HR professional with extensive employee relations experience, excellent employment law knowledge, and the confidence to advise and coach leaders on complex employee relations issues. This pivotal role involves delivering high-quality, expert service to foster a leader-led people culture, ensuring fairness, consistency, and legally sound outcomes across the organisation.

You will work closely with People Partners and leaders to resolve issues, mitigate risks, and support a positive colleague experience. Experience in managing high-volume complex cases and supporting ER strategy implementation is essential.

About Us

We are the fourth largest building society in the UK, a mutual organisation owned by our members. Our colleagues describe Skipton as a great place to work, and we encourage new ideas to keep customers at the heart of our operations. We value diverse backgrounds and support your career development.

Team Structure

You will join the People Operations Team, working with 3 Senior Specialists, 3 Advisors, and Administrators, and collaborating with leaders and teams across the business, including People Partners, Talent Acquisition, and Salaries.

What We Offer

• Hybrid and flexible working options
• Refurbished head office with vibrant workspace
• Annual discretionary bonus
• 25 days annual leave + bank holidays, increasing to 30 days with service
• Holiday trading scheme
• Matching pension contributions (up to 10%)
• Colleague mortgage scheme (conditions apply)
• Salary sacrifice for hybrid and electric cars
• Training and development opportunities
• Private medical insurance
• Three paid volunteering days annually
• Diverse colleague networks (e.g., Carers, Pride)
• Wellbeing programs including cycle to work and gym discounts

Key Responsibilities

• Manage complex employee relations cases, facilitating constructive conversations and ensuring legal compliance.
• Coach and advise leaders to support confident decision-making.
• Support health and wellbeing initiatives, collaborating with Occupational Health and external partners.
• Develop, review, and update HR policies and procedures.
• Build relationships with stakeholders, including Trade Union representatives and senior leaders.
• Lead HR projects and workshops to enhance leadership and cultural change.
• Analyze employee relations data to identify trends and risks, providing insights for improvement.

Candidate Requirements

• Proven experience managing complex, high-volume employee relations cases.
• Strong knowledge of UK employment law and its application.
• Experience coaching leaders on ER matters.
• Familiarity with Occupational Health processes and long-term absence management.
• Ability to develop and implement HR policies.
• Excellent interpersonal and communication skills.
• Strong analytical and problem-solving skills.