End User Compute (EUC) and End User Device Subject Matter Expert (SME)

Join to apply for the End User Compute (EUC) and End User Device Subject Matter Expert (SME) role at DXC Technology.

Overview

DXC Technology is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s extensive partner alliance and independent status allows us to build strong vendor relationships.

This role will be full-time onsite in either Newcastle or Erskine. The role requires SC moving to DV. You must have resided in the UK for the past 10 years to meet current security clearance requirements. UK national and single British passport holder status may be required for clearance considerations.

Primary Responsibilities

• Serve as the primary SME for all End User Compute and Device initiatives, including Windows/Mac laptops, desktops, virtual desktops (VDI), mobile devices, and collaboration tools
• Design and maintain modern device management solutions (e.g., Microsoft Intune, SCCM)
• Lead the technical lifecycle for EUC services—evaluation, planning, deployment, testing, support, and retirement
• Develop and maintain policies and standards for device security, patching, compliance, and usage
• Collaborate with cross-functional teams including Security, Network, Service Desk, and Procurement to ensure cohesive EUC strategies
• Evaluate new technologies and make recommendations to enhance user experience, security, and cost-efficiency
• Lead or support EUC-related projects, including OS migrations, hardware refreshes, and application rollouts
• Monitor and report on EUC service performance, incidents, and user satisfaction metrics
• Ensure compliance with organizational policies, regulatory requirements, and industry best practices

Desirable Skills

• Proven experience (5+ years) in an End User Compute or Device Management role, preferably in a large or complex IT environment
• Deep technical knowledge of EUC infrastructure including: Windows 10/11, macOS, Android, iOS; Microsoft Endpoint Manager (Intune/SCCM), JAMF, Group Policy; Active Directory, Azure AD, and Conditional Access; VDI technologies (Citrix, VMware Horizon, or Microsoft AVD); endpoint security, encryption, antivirus, and compliance solutions; collaboration tools like Microsoft 365, Teams, and SharePoint
• Excellent communication and documentation skills; strong analytical, troubleshooting, and problem-solving capabilities

About You

• UK national
• Willing to go through Security Clearance or already security cleared to SC and willing to go up to DV level if not already
• Confident in delivering high-level technical representation of issues, including conference calls and handling of technical resolution
• Experience collaborating with 3rd party vendors and customers
• Passionate about technology; natural problem solver
• Ability to work with an Agile Team, self-driven, and focused on continuous improvement

Opportunity Type

Permanent Vacancy

Salary Description

Dependent on skills and experience

Location

Virtual First (Remote)

Countries

United Kingdom

Application Website

https://jobs.dxc.technology/

Start Date Details

Immediate

Other Benefits

• Generous Family Friendly Flexible benefits package
• Health and Dental Insurance
• Company pension with employer contributions of up to 6%
• Ability to buy and sell annual leave
• Cycle to work scheme
• Affiliated discount scheme

DXC promotes an inclusive environment and maintains policies to prevent recruitment fraud. DXC does not make offers of employment via social media networks and does not ask for money or equipment from applicants at any point in the recruitment process.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Other

Industries

• IT Services and IT Consulting

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Newcastle Upon Tyne, England, United Kingdom 3 days ago