Energy Expert- Metering Portfolio Health, Stroud, England, United Kingdom

Energy Expert- Metering Portfolio Health

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Salary Details:* £24,000 plus £2,500 OTE

Salary Details:* £24,000 plus £2,500 OTE

*About The Role*

The objective of this position is to perform tasks related to operations and maintenance of Smart and AMR meters. You’ll be analysing our portfolio, liaising with our 3rd party agents as well us internal colleagues in order to increase number of Smart/AMR meters which provide us with reads.

The role will involve performing actions linked to successful installations and portfolio health. The outcome of tasks will feed into cost effective transition of our domestic and business portfolio to Smart/AMR adhering to safety and compliance and whilst providing great customer service.

Your day-to-day tasks will also involve supporting project work and implementation of new smart capabilities.

*What will you do? *

Support delivery of Smart Meter and AMR roll out
Perform tasks to enhance portfolio health
Liaise with 3rd party agents
Liaise with internal stakeholders
Perform data alignment tasks
Analyse data supporting service delivery, identifying trends and focusing on solutions
Support invoice validation process
Provide regular reporting as required (daily/weekly/monthly etc)
Support delivery of the MAP contract
Support project work and new capabilities
Assist with the production of process documents and work guidance
Work with other teams and departments to deliver improvements
Maintain customer data held within Ecotricity systems and update databases accurately
Any other ad-hoc duties as requested by Management

*About You*

*What will you bring? *

A drive to learn and develop new skills
Excellent written and verbal communication skills
Good analytical skills
High attention to detail
High level of numeracy, accuracy and problem-solving ability
High level of computer literacy with experience of Microsoft Office Suite
Excellent planning and organisational skills
Report writing and monitoring ability

*Attributes *

Able to work with both internal and external stakeholders
Solutions focused and resourceful
Committed to continual improvement
Engaging and motivating attitude and style
Methodical and organized, managing own work
Receptive to feedback and acts accordingly
Exceptional team player who builds open and supportive relationships
Flexible and adaptable approach to work
Open minded approach to support colleagues

*Specific Knowledge Required *

Good MS excel knowledge
Previous experience in analysing data
Energy Industry knowledge is beneficial

*About Us*

*What's in it for you...*

Healthcare plan, life assurance and generous pension contribution
Volunteering Day
Hybrid Working
Various company discounts (including shops, gyms, days out and events)
Holiday of 25 days (plus bank holidays) & ability to buy/sell days
Cycle to work scheme, car pooling and onsite parking available

As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets.

*Flexibility statement*

The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment.

Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind.

Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy.

We don't just supply green energy, we use the money from our customers' bills to make it ourselves too - we build windmills, sun parks and green gasmills in Britain. We call this turning 'bills into mills'. Some of our biggest achievements to date include building Britain's first megawatt windmill and the country's first grid-scale sun park, as well as building our first green gasmill, generating 100% green gas from a source that we will never run out of grass.

We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests.

_Ecotricity is an equal opportunities employer and is committed to providing equality for all._

Job Types: Full-time, Permanent

Pay: £24,000.00 per year

Benefits:

Additional leave
Canteen
Casual dress
Company events
Company pension
Cycle to work scheme
Discounted or free food
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Paid volunteer time
Referral programme
Sick pay
Store discount

Application question(s):

Will you now or in the future require sponsorship for employment visa status?
Ecotricity offers hybrid working. Are you able to reliably commute to our Stroud office 2/3 days per week?

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Stroud GL5 3BY

Application deadline: 13/06/2025

Reference ID: 2346

Seniority level

Seniority level
Entry level

Employment type

Employment type
Contract

Job function

Job function
Management and Manufacturing
Industries
Technology, Information and Internet

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Location:: Stroud, England, United Kingdom
Salary:: £60,000 - £80,000
Job Type:: FullTime
Category:: Engineering

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