JOB TITLE: Engineering Lead

SALARY: £90,440 - £106,400

LOCATION: Manchester (Non-Negotiable)

HOURS: Full time

WORKING PATTERN: Hybrid, 40% (or two days) in an office site

About this opportunity…

Are you a tech leader who loves empowering teams and driving? We’re looking for an Engineering Lead to drive the success of our teams, ensuring they have everything they need to thrive.

In this role, you’ll be the go to person for everything tech in your area. You’ll oversee both day-to-day operations and long term change initiatives, ensuring everything runs smoothly while constantly improving efficiency. You’ll also make sure technology is at the heart of decision-making. Your deep technical background will be essential in guiding the team and making strategic calls on risk, resilience, and cost management.)

About us…

Like the modern Britain we serve, we’re evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We’re growing with purpose. Join us on our journey and you will too…

What you’ll do…

• Lead and mentor a team of engineers across software, data, and architecture disciplines.

• Architect and implement scalable, secure, and resilient systems using modern technologies.

• Champion DevOps and CI/CD practices to enable continuous delivery and operational excellence.

• Collaborate with stakeholders to align technical solutions with business goals.

• Drive the evolution of our telephony and digital platforms into cloud-native, microservice-based ecosystems.

• Promote a culture of engineering excellence, innovation, and continuous improvement.

• Ensure compliance with security, data governance, and regulatory standards.

What you’ll need…

• Proven experience in software engineering, data engineering, or solutions architecture

• Java and JSPs

• Spring Boot

• Microservices, REST APIs

• Containerisation (Docker, Kubernetes, Helm)

• Cloud platforms (GCP preferred; Azure, AWS also valued)

• Git

• Atlassian tools e.g. JIRA, Confluence

• Agile development and CI/CD pipelines

• Strong leadership and mentoring skills

• Excellent communication and stakeholder engagement

And any experience of these would be really useful…

• Experience with telephony platforms (e.g. Genesys, Twilio, Avaya, Nuance)

• Infrastructure as Code (Terraform, Ansible, Puppet)

• Data engineering (ETL, SQL, Power BI, Tableau)

• Secure-by-design principles and architectural patterns

• Interest in AI, IoT, or service mesh (e.g. Istio)

• NodeJS

• A passion for delivering business value through sound engineering methods and principles

• Experience of software quality tools such as SonarQube

If you’re ready to step into a leadership role that shapes both people and technology, we’d love to hear from you!

About working for us…

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes…

• A generous pension contribution of up to 15%

• An annual bonus award, subject to Group performance

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days’ holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you!