Job summary

We have a full-time vacancy within our very busy Estates and Facilities Division - Property and Contracts Management Team.

We are looking for an enthusiastic and proactive team player with a broad range of administrative skills to join our small friendly team. Customer Service is key to this role and you will bring with you a can-do attitude mixed with the ability to deliver to strict timescales.

You will be used to dealing with purchase through to pay and other business functions and will be working on our busy Service Desk, using various IT systems to manage your workload.

To work Monday-Friday 08:00-16:00 predominately in our Estates & Facilities office in Wareham, Dorset with the option for hybrid working once fully trained. The Property and Contracts Management Team provides support to our Estates Trades who work across Dorset, our clinical teams, Estates Stores and our Divisional Management Team.

There is a wide range of work and no two days will be the same!

Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position.

To provide efficient administrative services and support to the Estates & Facilities Department:

Handling and processing compliance documents.

Arranging and attending service meetings and taking minutes.

Raising purchase orders and processing invoices received.

Monitoring the Service Desk inbox.

Handling telephone and email queries from staff on outstanding and on-going Micads.

Monitor and prioritise reported faults using the Micad system.

Liaise with suppliers, contractors and staff at all levels.

At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.

14 August 2025

Agenda for change

Band 3

£24,937 to £26,598 a year P.A

Permanent

Full-time

152-S079.25A

Estates & Facilities Hub

Units 4 & 5 The Omega Centre

Wareham

BH20 4DY

For the main duties and responsibilities for this role, please read the attached job description and person specification. When completing your application form, please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Princes Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contact dhc.wideningparticipation@nhs.net

For the main duties and responsibilities for this role, please read the attached job description and person specification. When completing your application form, please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Princes Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contact dhc.wideningparticipation@nhs.net

• Experience of working within an office environment
• Evidence of good analytical skills
• Good level of education including GCSE level English and Mathematics

• Evidence of using Purchase to Pay systems and procedures

• Evidence of experience within a comparable role, admin and/or customer service
• Experience in minute taking/audiotyping
• Experience in using Excel spreadsheets

• Demonstrable use of Microsoft Word, Excel and Databases

• Knowledge of EFIN System Knowledge

• Able to communicate effectively with staff at all levels internally and externally through verbal and written communication
• Good team player evidencing the ability to develop and maintain good working relationships exercising tact and diplomacy
• Evidence of being able to multitask, perform under pressure within a time frame and deal with competing priorities
• Ability to work under pressure, use own initiative and escalate when appropriate
• Problem solving skills with a positive approach and attitude to challenges
• Demonstrable skills in written and spoken English, adequate to enable the post holder to carry out the role effectively

• Experience of working within an office environment
• Evidence of good analytical skills
• Good level of education including GCSE level English and Mathematics

• Evidence of using Purchase to Pay systems and procedures

• Evidence of experience within a comparable role, admin and/or customer service
• Experience in minute taking/audiotyping
• Experience in using Excel spreadsheets

• Demonstrable use of Microsoft Word, Excel and Databases

• Knowledge of EFIN System Knowledge

• Able to communicate effectively with staff at all levels internally and externally through verbal and written communication
• Good team player evidencing the ability to develop and maintain good working relationships exercising tact and diplomacy
• Evidence of being able to multitask, perform under pressure within a time frame and deal with competing priorities
• Ability to work under pressure, use own initiative and escalate when appropriate
• Problem solving skills with a positive approach and attitude to challenges
• Demonstrable skills in written and spoken English, adequate to enable the post holder to carry out the role effectively

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Dorset HealthCare University NHS Foundation Trust

Estates & Facilities Hub

Units 4 & 5 The Omega Centre

Wareham

BH20 4DY

https://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)

Dorset HealthCare University NHS Foundation Trust

Estates & Facilities Hub

Units 4 & 5 The Omega Centre

Wareham

BH20 4DY

https://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)