Overview

The Senior Director of Acceptance Solutions for Europe will be accountable for delivering the regional Acceptance Solutions product roadmap and ensuring it supports Visa’s aggressive growth targets for Value-Added Services ("VAS"). This leader will partner with Product and Sales teams to understand regional nuances for seller-centric VAS products and define the functional, commercial, and regulatory requirements to localize and deliver products for sale to regional clients. This role will inform the central Product roadmap, often acting as a regional extension of the global team. The role is based in Europe (ideally UK) and reports to the Regional SVP for VAS.

This leader must have organizational savvy and interpersonal skills to build fast rapport and credibility. Close collaboration with regional and global leaders is essential, as is deep experience in Product development and client engagement. The focus is regional delivery of client-relevant Solutions while maintaining a solid grasp of commercial dynamics to generate sustained, scalable revenue streams. A commercial mindset is key to extend the value of Visa’s Acceptance Solutions to a wider set of clients and resale partners.

The selected leader will have a proven track record of success in fast-paced environments with demanding timelines and will be comfortable interacting with C-suite executives and junior team members. This role includes growing and nurturing a new and diverse team. This ground-up dynamic provides an opportunity to help define what success looks like for building and enhancing regional solutions roadmaps.

Responsibilities

• Execute on a multi-year product strategy for the regional Acceptance VAS business, considering region-specific nuances (e.g., fintech ecosystem, available payment methods, local banking regulation, mix of digital payments, issuer ecosystem, opportunities for inorganic growth).
• Closely partner with Global Acceptance Product leaders to deliver on-time, on-budget Acceptance VAS products in the region (e.g., products that solve the needs of sellers such as enterprise to micro merchants, acquirers, payment facilitators, marketplaces, and software players with embedded payments).
• Support and deliver regional product roadmaps that extend Visa’s relevance beyond core network assets. This includes:
• Structure solutions to address challenges among regional Acceptance clients
• Align regional priorities with Objectives and Key Results for Visa’s Global Acceptance Solutions business
• Identify and inform Global Acceptance Solutions product leaders of local market changes, client feedback, and product requirements through rigorous intake processes in partnership with Sales to prioritize based on business case and client needs
• Deliver best-in-class products and services that exceed client expectations
• Drive continuous innovation and outsized revenue growth through disciplined iteration of short-term revenue opportunities and longer-term "big rocks".
• Partner with regional Commercialization leaders to build, execute, and monitor go-to-market motions so Solutions are easy to sell and easy to buy. This includes:
• Develop a Go-To-Market (GTM) strategy, possibly including new products, bundles, or campaigns, based on local market needs and including alternative acceptance models
• Collaborate with Sales and CS to execute the GTM strategy
• Structure client implementations built on Global guidance to ensure seamless rollout of new solutions
• Inform pricing guidelines with market intelligence
• Partner with GTM, Commercialization, and Strategy Lead to shape regionally-relevant Sales narratives across client segments aligned with Product roadmaps
• Architect client-centric joint solutions including build, implementation, and post-launch optimization
• Support selling teams in understanding clients’ business and technical needs and defining solutions to meet them
• Link Acceptance Solutions with other Visa Product Domains and Client Segments (Issuing, Risk) to provide greatest value to the client
• Lead a team that provides pre-sales technical advice and support including delivery of new product and solutions demos
• Support clients through implementation, post-launch optimization, and ongoing solutions support for the largest, most strategic clients
• Build and manage a team of Acceptance Solutions specialists within the region, collectively seen as an indispensable resource to build and sell next generation Acceptance Solutions

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Basic Qualifications

12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g., Masters/MBA/JD/MD), or a minimum of 5 years of work experience with a PhD

Preferred Qualifications

15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g., Masters, MBA, JD, or MD), PhD with 9+ years of experience

A minimum of 15 to 20 years of relevant industry experience. Business qualifications should include a proven track record of B2B product/solutions development, comfort working within matrixed, ambiguous environments, and deep understanding of the Seller Payment dynamic within the broader payments ecosystem.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.