At Informa, no two days and no two people are the same, and you’ll find the freedom, opportunity and support of a fantastic community to make a real impact. We’re an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and data‑driven services and academic research. In Global Support, we provide expert guidance and hands‑on support to the Informa Group and Informa’s many business teams across tech, finance, legal, corporate development, HR, communications, operations and more.

Event Manager and Reception Liaison – London, England

Are you passionate about delivering exceptional event experiences and ensuring seamless reception services? Join Informa as an Event Manager and Reception Liaison to uphold our reputation for excellence and innovation while providing outstanding support to colleagues and tenants.

Key Responsibilities

• Event Management: Coordinate and oversee the event enquiry and booking process, collaborate with a range of service providers to facilitate successful events that reflect Informa’s standards of excellence, maintain accurate records of events, act as the main point of contact for executive and non‑executive meetings, build strong relationships with executive assistants and event organisers, schedule planning calls or meetings ahead of events, book and manage meeting rooms, oversee guest experience during events, and supervise the preparation of event spaces.
• Reception Liaison: Maintain regular onsite engagement to ensure the smooth running of reception services, act as the primary point of contact for reception‑related matters, liaise proactively with the vendor account manager and Facilities Manager, prepare security access badges for event attendees and serve as a Fire Warden and First Aid giver.
• Operational Oversight: Manage inventory for VIP guest equipment, coordinate with IT, AV and telephony teams, oversee bookings for couriers, taxis and restaurant reservations, collect and share dietary requirements and allergy information, and supervise the preparation of event spaces ensuring all equipment, food, beverages and service items are clean, functional and safe for use.
• Team and Facility Management: Ensure Housekeeping and Front of House teams are well‑presented and adequately staffed, coordinate break schedules and liaise with Facilities Management for additional support when needed, plan washroom attendance and conduct visual inspections of event equipment.

Qualifications

• Experience: At least 3+ years of experience as an Events Manager or Executive Assistant supporting senior executives, proven track record in coordinating complex, high‑profile events and managing logistics.
• Skills: Exceptional organisational skills, strong written and verbal communication abilities, proficiency in Microsoft Office Suite (Outlook, PowerPoint, Excel), experience with expense management systems, ability to handle confidential information discreetly, proactive problem‑solving skills and the ability to anticipate needs.
• Flexibility: Willingness to work outside standard business hours to meet business requirements.

Preferred Experience

• Background in events, technology and Front‑of‑House industries is highly desirable.

Additional Information

We believe that great things happen when people connect face‑to‑face. That’s why we work in‑person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely. We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone.

Benefits

• Go to the office one day a week or more, work from home or flex your remote work days
• 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• Company funded private medical cover
• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
• Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more
• Recognition for great work, with global awards and kudos programmes
• As an international company, the chance to collaborate with teams around the world

Equal Opportunities & Diversity

As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information. See how Informa handles your personal data when you apply for a job here.