Overview

Expanded Access Program Associate role at Uniphar Group. A pivotal role within each Client EAP Program team, the Program Associate supports the Program Manager, Program Director and wider cross-functional team with all aspects of the day-to-day functioning of the EAP Program. The Program Associate will be a key point of contact for clients on a day-to-day basis and will interact regularly with the cross-functional team to ensure all program metrics remain on track.

Responsibilities

• Maintaining and updating project plans and ensuring the Program is running to time and schedule
• Undertakes all aspects of client onboarding administration liaising with colleagues in quality, finance and legal to ensure all activities are in place prior to program go live
• Organizes weekly client calls including working with the Program Manager to set clear meeting agendas, note taking and timely provision of minutes and actions to clients
• Supports with day to day client queries and escalates and follows up internally to ensure appropriate and timely answers are provided
• Works closely with the Program co-ordinator team to track and understand the status of HCP enquires, requests and orders; provides weekly updates to clients during weekly meetings
• Tracking of all monthly reporting, inventory and maintains budget forecast for provision to clients
• Produces monthly reports for clients aside the Program Manager
• Supports client invoicing at end of month
• Deputizes for Program Manager in periods of absence or leave

Candidate Requirements

• Educated to degree level ideally in a life sciences discipline
• Competent with Microsoft Office and able to easily navigate PowerPoint, Excel and Word
• Good written and communication skills and capable of independently managing straightforward communications with clients
• A desire to build a career within the Pharmaceutical industry and a keenness to learn the basis of the interesting yet sometimes complex world of Expanded Access
• These should be a mix of technical skills and behavioral skills
• Must be able to undertake reasonable levels of travel to satisfy internal requirements and client requirements

Uniphar Background

Uniphar Group is a rapidly expanding diversified healthcare services business with a global footprint and a proud heritage in Ireland. Since Uniphar became a publicly listed company in 2019, the Group has grown organically and through a series of strategic acquisitions, which continue to strengthen Uniphar’s international reach. With a workforce of more than 3,000 spread across Ireland, United Kingdom, Mainland Europe, MENA and the USA, Uniphar is a trusted global partner to pharma and medtech manufacturers, working to improve patient access to medicines and treatments around the world. Uniphar provides outsourced and specialised services to its clients, leveraging the strong relationships with 200+ of the world’s best known pharmaco-medical manufacturers across multiple geographies, enabled by our cutting-edge digital technology and our expert teams. Uniphar is organised into three key divisions: Uniphar Supply Chain & Retail, Uniphar Medtech and Uniphar Pharma

Culture and How We’d Like To Work Together

Uniphar lives and breathes four key culture pillars: a People First approach, an Entrepreneurial Spirit with Adaptability, Commitment & Resilience, a Common Purpose that connects our diversified businesses and people, and Trust at the heart of how we operate. As a global team, there is flexibility to be based in one of Uniphar’s offices or work from home. There may be a need for face-to-face meetings in other locations and some flexibility to interact with colleagues or clients in their time zones. The organization supports a flexible, progressive Hybrid Working philosophy.

Please note this is not a live role; expect a delayed response in your application. We will be in touch if your application matches a suitable open role.

Equal Opportunity Uniphar is an equal-opportunity employer; we do not discriminate and welcome all responses.