Overview

Waracle are looking for an Experience Designer for an exciting new role joining our world-class digital technology consultancy and home to a diverse, smart, curious and ambitious community of specialists in technology-driven transformation.

We work with ambitious clients to help them solve their biggest business and customer challenges. We help our clients to innovate and create intelligent digital products and services. We thrive on complex challenges and deliver business-critical IT transformation projects, moving seamlessly from strategy, design and delivery to operations.

This is a Hybrid role working from any of our UK offices (Glasgow, Edinburgh, Dundee or London) 2 days a week.

Responsibilities

• Building detailed personas and identifying pain points by synthesising qualitative and quantitative data.
• Creating structured research plans, discussion guides, and test scripts.
• Delivering clear and compelling design concepts through artefacts such as user journey maps and storyboards.
• Building comprehensive service maps and detailed flow diagrams to document and communicate end-to-end experiences.
• Designing responsive user interfaces and documenting basic interaction expectations and transition states.
• Building low-fidelity wireframes and functional interactive prototypes for testing and stakeholder review.
• Applying core accessibility patterns and conducting preliminary accessibility checks on designs.

What youll bring to the role

• Demonstrated experience in a mid-level UX/Experience Design role within a consultancy or fast-paced digital environment.
• Research Expertise: Proficiency in planning and executing diverse user research methodologies, including interviews, usability testing, and card sorting.
• Design Deliverables: Expertise in creating core design deliverables like user journey maps, service maps, and detailed personas.
• Interface Design: Experience designing for responsive interfaces and complex, multi-touchpoint cross-channel flows.
• Inclusive Mindset: Working knowledge of accessibility standards and a commitment to designing with assistive technology and diverse users in mind.
• Tool Proficiency: Proficiency with modern prototyping tools to build and test interactive prototypes (low and mid-fidelity).
• Collaboration & Communication: Excellent organisational, presentation, and communication skills, with the ability to engage with and connect to a wide variety of personality types across client and internal teams.

Our Benefits

• Rest & Recharge: You'll receive 27 days of annual leave, plus 8 bank holidays, totaling 35 days of holiday to unwind and pursue your passions.
• Financial Future & Security: Plan for retirement with our company-matched 5% pension contribution. For added peace of mind, we also offer a Death in Service benefit, providing 2 x your annual salary for your loved ones.
• Health & Wellness: Medicash Health Cash Plans, Employee Assistance Programme, and Group Sickness Cover.
• Flexible Working: Hybrid working, with a home office setup budget for comfort and productivity.
• Learning & Development: Access to Udemy Business and a dedicated learning and development budget.
• Lifestyle Perks: Cycle to Work Scheme and exclusive gym and retail discounts.
• Family First: Enhanced parental leave policies including support for fertility journeys.
• Community & Connection: Regular meet-ups and office meals; opportunities to contribute to charitable causes locally through Spirit of Waracle.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, gender, disability, religion/belief, sexual orientation or age.