Facilities Manager - Award-Winning Law Firm

Are you an experienced Facilities Manager looking to take ownership of a dynamic office environment within a prestigious professional services firm? Our client, a leading international law firm, is seeking a proactive and highly organised Facilities Manager to oversee operations at their Cheltenham office.

This is a fantastic opportunity to join a collaborative and values-driven organisation that champions responsible business practices, hybrid working, and employee wellbeing.

Responsibilities

• Manage the Cheltenham Facilities Helpdesk, ensuring efficient handling of queries and coordination with contractors.
• Lead service delivery and implement helpdesk procedures including permit-to-work processes.
• Support meeting room setups, office moves, and weekend/out-of-hours works.
• Monitor OPEX and CAPEX budgets, assist with budget preparation, and approve invoices.
• Manage contracts for M&E, cleaning, and stationery, ensuring KPI compliance and regular reviews.
• Contribute to ISO 14001 and EMS standards, supporting sustainability goals.
• Oversee GDPR-compliant security access systems and conduct regular audits.
• Conduct regular catch-ups, manage absences, and support team performance.
• Maintain accurate documentation and update internal systems and intranet pages.
• Collaborate with Marketing and DE&I teams on event logistics.
• Participate in evacuation drills and support firmwide projects.

What We’re Looking For

• Proven experience in a Facilities Helpdesk or similar environment.
• Strong administrative skills, ideally within a professional services setting.
• Excellent communication, organisation, and problem-solving abilities.
• A proactive, flexible, and team-oriented mindset.

Rewards / Benefits

• Hybrid working model (60/40 office/remote).
• Private medical and dental insurance.
• Professional development and training opportunities.
• Social, wellbeing, and networking initiatives.
• Empathetic, clear, and collaborative workplace culture.

Application Process

To apply for this role, please submit your CV. Due to the high volume of applications, only shortlisted candidates will be contacted. If you do not receive a response within 72 hours, please assume your application has not been successful.