Location: Hybrid / Greater Manchester

Take on a leadership role where your impact is immediate and measurable. You’ll lead our Fast Track Portal & Litigation team, ensuring outstanding client outcomes, high-quality case handling, and a culture of performance and improvement. With a 4.9★ rating from 2,100+ reviews, you will be working for one of Greater Manchester’s most-recommended PI firms—known for clarity, empathy, and fair outcomes. You’ll be part of a values-driven, progressive team you’ll be proud to lead.

What you’ll do

• Lead the Fast Track team across OIC/MOJ/MIB and litigation—keeping matters moving, ensuring compliance, and driving results.
• Manage, coach, and develop solicitors, fee earners, paralegals, and admin staff through capacity planning, training, and performance reviews.
• Drive quality and commercial outcomes through file reviews, audits, MI reporting, and KPI delivery.
• Collaborate with senior leaders on dashboards, resource planning, and continuous improvement.
• Champion Proclaim best practice, templates, and process discipline.
• Maintain a partial caseload of fast-track EL/PL/RTA to stay hands-on—handling drafting, negotiation, liability/quantum assessment, issuing, and briefing Counsel.

What you’ll bring

• Qualified Solicitor (or equivalent) with strong claimant PI experience.
• Expertise in fast-track EL/PL/RTA, OIC/MOJ/MIB, and litigation end-to-end.
• Proven leadership skills—delivering measurable improvements in quality, throughput, and client care.
• Proclaim proficiency and a process-first, improvement-focused mindset.
• Strong drafting, negotiation, and advocacy skills with sharp commercial judgement.
• A calm, credible communicator who can coach, motivate, and course-correct effectively.

The package

• Holidays: 31 days (incl. bank holidays) + birthday off + option to buy up to 5 more.
• Benefits: TOIL, private medical, length-of-service awards, clear career progression.
• Culture: Regular socials, hybrid working (flexi-time 08:00–18:00, core 10:00–16:00), and a supportive, values-driven team with a reputation for excellence.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Legal

Industries

• Legal Services