Field Based Property Loss Adjuster

Department: Claims Management

Employment Type: Permanent - Full Time

Location: Home United Kingdom

Description

We have a new opportunity for a talented and expanding team, offering great career progression opportunities.

Geographical Locations: London, Slough, Watford, Liverpool, Warrington, Wales

As our next Property Loss Adjuster, you'll handle a range of claims of varying complexity and value. You'll enjoy working on a broad and busy caseload, with each day bringing new challenges. We seek candidates with a strong background in both Domestic and Commercial claims and the motivation to operate within a remote team in a fast-paced, evolving environment.

What will your day look like:

• Achieve activity levels aimed at reducing WIP throughout the year.
• Process invoices and approve estimates within 5 working days.
• Manage interim fees during the claim lifecycle.
• Complete site notes and documentation within SLA.
• Proactively manage files to reduce elapsed timescales.
• Identify potential fraud and recoveries, referring cases as appropriate.
• Ensure correct policy interpretation and validation.
• Prepare and approve reports for clients per SLA and format.
• Update customers and clients proactively in line with SLA.
• Follow procedures when dealing with problems and complaints.
• Build strong relationships with clients and internal/external staff.
• Identify and refer business opportunities.
• Handle out-of-hours calls as per rota.

Knowledge and Abilities:

• Previous Property Loss Adjuster experience.
• Professional qualifications at diploma level or working towards them.
• Attention to detail and analytical skills.
• Strong communication skills.
• Ability to organize and manage workload independently.
• Flexibility to work in a fast-changing environment.
• Excellent time management skills.
• Willingness to work nationally with overnight stays occasionally.
• Availability for standby on a rota, including weekends and public holidays.

Benefits

Career & Purpose

• Davies Innovation Lab
• Leadership training
• Funding for professional qualifications
• Learning opportunities at Davies

Environmental & Social

• The Davies Foundation
• Local charity funding
• Pennies To Heaven
• Employee Resource Groups
• Volunteer programs

Financial Health

• Pension with 5% employee and employer contributions
• High Street discounts and financial wellbeing resources
• Life assurance (x4 salary)
• Refer a Friend program
• Cycle to Work Scheme
• Lease car salary sacrifice
• Davies Incentive Plan
• Enhanced maternity, paternity, and adoption pay

Mental, Physical & Emotional Wellbeing

• Wellbeing centre with various programs
• Discounts with UK retailers
• 24/7 confidential helpline (EAP)
• Holiday entitlement: 25 days, increasing with service
• Flexible work options: hybrid, remote, or office
• Dress code flexibility
• Inclusive policies on menopause, fostering, fertility, sabbaticals, and baby loss
• Flexible benefits including holiday purchase, health cash plans, BUPA dental