Overview

A leading manufacturer of optical coating equipment now seeks an additional multi-skilled Field Service Engineer to join their Service and Support Team.

Working from home, as Field Service Engineer, you will respond to customer emails and calls, troubleshooting and providing support, and visit sites when required.

Responsibilities

• Visiting customers throughout the UK, Ireland and Europe, you will perform machine inspections, maintenance, repairs, troubleshooting and installation, and also customer training.
• Where appropriate, whilst visiting customers you will recommend products and services to resolve customer needs.
• When required, you will work at the main Service Centre supporting the Sales and Service teams, reporting service opportunities for follow up.
• As a product expert, you will train and coach new field service engineers and provide support to the service sales team.
• Now is an exciting time to join a growing team who aim to provide first class customer service.

Experience

As the successful Field Service Engineer, you will have worked in a similar sector - semiconductor, precision optics, ophthalmic optics, thin film optics, as Service Engineer.

You should be confident in reading, interpreting technical documentation (flow diagrams, electrical diagrams, P&ID, Maintenance Manuals etc.)

Qualifications

• Essential for this role is a formal qualification in Electrical, Mechanical, Engineering or Process Automation. (Certificate, Diploma or Degree)
• You should also hold an Electrical Certification such as the 16th/17th /18th Edition Wiring Regulations or equivalent.

Additional Information

• Candidates MUST have a Full Clean UK driving licence.
• Candidates MUST be eligible to work and live in the UK. Copies of Visa and Passport will be requested.
• This is a Field based role, therefore you MUST be comfortable travelling and staying away from home for onsite visits in UK and Europe.

Salary & Benefits

Salary: Depending on Experience base salary in the region of 38-43k plus bonus, regular overtime, car, and benefits.

Benefits: Exciting development and training opportunities, incentive bonus, Personal Pension Scheme, Life Insurance 3x annual basic salary, Company car, 25 days paid holidays.

Skills

• Field Service
• Installation
• Commissioning
• Maintenance
• Technical Support
• Electrical
• Mechanical
• Engineering
• Optical Coatings
• Semiconductor
• Precision Optics
• Ophthalmic Optics
• Thin Film Optics

Application

To apply directly, please send your CV to Iona Mulligan