Overview

Vacancies Finance Team Leader - Accounts Receivable & Rents

As a Team Leader for Accounts Receivable & Rents you will provide leadership and guidance to a team of finance officers, ensuring accurate and timely processing of all income received in relation to rental income and sales ledger income. You will be the escalation contact for the Senior Finance Officer to ensure the delivery of a top-class seamless service. By overseeing the financial processes, you will be responsible for maintaining compliance and managing the daily operations of the accounts receivable function.

Responsibilities

• Lead and guide the accounts receivable and rents team, training, assigning tasks and monitoring performance in a collaborative and positive environment.
• Oversee the accounts receivable team, ensuring timely and accurate processing of customer invoices, credit notes, and payments, adhering to procedures and financial regulations.
• Ensure all rental income and Housing Benefit payments are allocated to residents' accounts and posted onto systems accurately and within strict deadlines; investigate and correct anomalies and ensure compliance with financial regulations.
• Perform monthly reconciliations of financial accounts (e.g., bank and balance sheet accounts), identify and resolve discrepancies, and provide resolution or escalation as appropriate.
• Prepare KPI reports for senior management and review weekly team PI’s with the Senior Finance Officer.
• Ensure queries and adjustments are actioned within agreed SLAs.
• Address enquiries escalated to you for internal and external stakeholders, resolving disputes and escalating where appropriate.
• Establish and maintain a culture of service improvement, supporting staff to meet strict deadlines.
• Provide relevant senior-level advice and guidance as required.
• Manage, develop, appraise and performance manage staff to ensure motivation and continuous improvement across the function.
• Provide insights and recommendations to management based on analysis of financial data.
• Ensure compliance with internal controls; assist in audits and provide necessary documentation.
• Establish and maintain credit policies and procedures.
• Follow and keep up to date with all relevant Notting Hill Genesis and statutory policies and related procedures including health and safety and financial regulations.
• Hybrid arrangements – at least three days a week in an office. On other days, working from home may be possible, depending on work and interaction required.
• Deputise for the Finance Operations Manager AR.
• Lead the team and be the super user for the AR function within Microsoft D365.

The Ideal Candidate

We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. In addition, you will need the following:

• Part/fully qualified CCAB desirable or qualified by experience.
• Proven experience in accounts payable role essential, with some supervisory or leadership capacity.
• Proficiency in using accounting software and MS Office applications, particularly Excel.
• Excellent attention to detail and accuracy with strong analytical and problem-solving skills.
• Effective communication and interpersonal skills (both written and oral).
• Capability for analysing complex data, presentable for senior management.
• Ability to work independently and meet deadlines.
• Ability to lead and motivate a team.

What’s in it for you?

Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include:

• Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
• Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)
• Employee assistance - free confidential advice and counselling services provided by independent specialist organisations.
• Health cash plan
• Staff discounts - access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and more.
• Interest free loans - season ticket loan, tenancy deposit loan, and training loan
• Cycle to work scheme
• Life Assurance x 4 annual salary

All about us

Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and is one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline, employing around 1,500 staff. We welcome applications from everyone, actively monitor workforce diversity, and strive for equal representation. We are a Stonewall Diversity Champion and a Disability Confident employer. For more information on equality, diversity and inclusion, please visit.

Selection Process

Step 1: If you are interested, please send your application now! Closing date is 28th September 2025

Step 2: Successful candidates will be invited to a screening interview.

Step 3: Successful candidates will be invited to an interview which may include a technical assessment.

Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .

Should a redeployee apply for this role, their application will be considered before any others. NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.

Salary

• Salary £41,150 to £45,723 per annum for 35 hours per week.