Overview

HR & Recruitment Manager - Associate CIPD

Responsibilities

• As a Fire & Security Engineer, you will be responsible for attending service requests from our valued clients. Your role will involve servicing and maintaining addressable and non-addressable fire systems, DDA systems, and security systems.
• Service and maintain fire alarm systems, security alarms, emergency lighting systems, and DDA compliant systems.
• Complete and compile maintenance engineer reports and site survey reports.
• Respond to fault calls for fire alarm systems and security alarm systems.
• Maintain professional and clear customer contact, ensuring timely and accurate responses to all inquiries.
• Build and maintain strong relationships with clients while upholding Photuris\' positive reputation.
• Participate in the on-call rota, weekend work, and overtime as required by the company.

Requirements

• Proven experience in the Fire & Security industry.
• Strong fault-finding skills with the ability to resolve issues logically and efficiently.
• Excellent verbal and written communication skills, including the ability to prepare reports and complete necessary documentation.
• Ability to understand and interpret technical specifications and drawings.
• Initiative-driven with strong attention to detail and excellent organizational and time management skills.
• Educate clients on available system alternatives and solutions when applicable.

Nice to have (not essential)

• 18th Edition/Electrical knowledge
• Experience of working with leading manufacturers – Kentec, CTEC, Hochiki, Apollo, Xtralis, Ziton and Gent

Further Information

• Must hold a full UK Driving Licence
• Hours of Work: 45 hours per week, 8 am – 5 pm, Monday to Friday.
• Location: London and surrounding areas, with flexibility to travel throughout the UK as required. Hotel stays may be necessary on an ad-hoc basis.