French speaking Sales Support Coordinator

Ref: 5484F

Company Profile

A successful international business which empowers companies worldwide to unleash their full potential in the rapidly evolving technology landscape.

Responsibilities

French speaking Sales Support Coordinator
Salary: Up to £27,000 per annum plus benefits
Location: Northwich
Hybrid Working Pattern
Ref: 5484F

Note this role does not involve any cold calling.

Main duties:
To consistently deliver exceptional customer service and sales support while establishing long-lasting relationships.

The Role:
– To work closely with Account Managers to deliver exceptional pre and post-sales assistance, guaranteeing the best experience for customers.
– To ensure accurate processing of customer orders, and to act as the primary point of contact.
– To ensure timely delivery of client orders, resolving issues and keeping customers informed.
– To engage with clients to collect feedback, resolve inquiries, and offer solutions.
– To work closely with internal departments such as finance, logistics, sales, and purchasing for smooth functioning of the organization.
– To keep a record of all customer interactions in our CRM system accurately and timely.
– To carry out any additional tasks that may be needed occasionally.

Candidate's Profile

– Fluent in French (written and spoken) – Essential
– Previous experience in sales support or administrative role – beneficial
– Interest in technology and strong IT skills – advantageous
– Excellent communication & interpersonal skills
– Ambitious and driven
– Confident and dynamic