Functional Assessor – PIP (Personal Independence Payment - L4)

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Are you a Nurse, Physiotherapist, Occupational Therapist, or Paramedic ready to take your career in a new direction? Join PFAS as a Functional Assessor and discover a role where your expertise truly makes a difference. You’ll be part of a forward-thinking, supportive organisation that values your contribution and invests in your growth.

At PFAS, we support over 36,000 people each year and are proud to be one of the UK’s leading providers of functional assessments. Our mission is simple: deliver the right care, the first time, every time.

What’s in it for you?

• A meaningful role helping individuals through the PIP assessment process
• Full training and ongoing support
• Clear career progression into roles such as Clinical Coach, Trainer, or Clinical Manager
• Improved work-life balance and continued professional development

As a Functional Assessor, you’ll conduct assessments and produce fair, evidence-based reports for individuals applying for Personal Independence Payment (PIP), as part of the DWP’s Health Assessment and Advisory Service (HAAS).

If you're passionate about making a real impact and ready for a new challenge, we’d love to hear from you.

Please note: We are currently hiring for our February 2026 cohort, as all positions for the January intake have now been filled.

Start the new year with a fresh opportunity - new year, new beginnings!

Position

Salary: £44,000.00

Type: Permanent (Hybrid role)

Full time: 40 hours (Mon - Fri from 8:30am - 5pm)

Location: Croydon. (You MUST be located within a 90-minute radius of the site to be considered for this role)

As a Functional Assessor, you will play a crucial role in interviewing claimants to understand the challenges they face. You will carry out detailed assessments through telephone, video, or face-to-face appointments to understand how a claimant’s disability, condition, or illness affects their ability to carry out everyday activities in a respectful, fair, and reassuring manner.

Key Responsibilities

• Analyse information critically to create accurate and concise reports.
• Interpret clinical information and evidence.
• Maintain professional standards in written communication and adherence to code of conduct.
• Provide positive experiences for claimants and colleagues, meeting quality and productivity targets.

Requirements

• A minimum of 1 year of clinical experience as a qualified healthcare professional (listed below)
• An ability to demonstrate a broad clinical knowledge.
• Previous experience in using computer software including Microsoft Office

Essentials Qualifications (without These Your Application Cannot Be Considered)

Nurses

• Qualified Nurse (RGN, RMN, RNLD only)
• Member of the Royal College of Nursing (RCN)

Physios/OTs

• Qualified Chartered Physiotherapist or Qualified Occupational Therapist
• Member of the UK Health & Care Professions Council (HCPC)
• Member of the Chartered Society of Physiotherapy (MCSP) or College of OT’s (COT)

What We Offer

• Professional Development Opportunities
• Employee Assistance Programme including free confidential counselling.
• High‑street discounts
• 25 days annual leave
• Moving Day Leave
• Membership of the Company pension scheme
• Recruit a Friend bonus scheme – up to £1,500
• Environmental Initiatives
• Westfield Health Cash Plan
• Free Eye Tests every 2 years
• Free annual Flu‑Vaccination
• Upon completion of probation, the successful candidate will also be eligible for the company bonus scheme, allowing them to earn up to 10% of annual salary based on company and individual performance.

Do you want to have a great impact and make a difference? Then don’t miss out – we want to hear from you!

Apply directly or please feel free to reach out to our recruitment team for a confidential chat.

At PFAS, we value and promote diversity and are committed to equality of opportunity for all. We are proudly Disability Confident employers and as such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact pfas.recruitment@iprsgroup.com