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Overview

At the Royal British Legion, we believe every supporter deserves to feel truly valued. As our Supporter Development Coordinator, you’ll play a key role in strengthening the bonds between our charity and those who give their time, money, and voice to our cause. Working closely with your manager, you’ll help bring our stewardship strategy to life, creating thoughtful campaigns and experiences that show our supporters just how much they mean to us.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Role details

Contract Type: Permanent

Hours: 35 Hours per week, Monday to Friday

Salary: £33,622 to £35,242 per annum (Inclusive of London Supplement)

What you’ll do

This role has a focus on building impactful emails (at RBL we use email platform Dotdigital) and is perfect for someone with an interest in analysing and continuously improving our communications to supporters. You’ll be involved at every stage, from planning and budgeting to delivery and analysis, ensuring everything we do is meaningful, impactful, and aligned with our values. There is also plenty of variety within this role: one day you might be helping shape a powerful email or direct mail campaign, the next you could be supporting an event that brings our supporters closer to the impact of their generosity. Collaboration will be at the heart of your work, partnering with colleagues across fundraising, marketing, supporter care and beyond to ensure every message feels personal, consistent, and inspiring. You’ll also be involved in building relationships with suppliers, supporting creative content, and ensuring campaigns run smoothly and compliantly.

What we’re looking for

You don’t need to tick every box on the list of requirements; what matters most is your enthusiasm, willingness to learn, and passion for making a difference. If you’re someone who enjoys working with people and has a flair for communication, you could be a great fit.

You will be contracted to our London hub with a minimum expectation of three days per week for the first 6 months then two days per week working in person at the Hub with flexibility for remote/home working when not on site.

Benefits

• 28 days of paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
• Generous pension contributions, with Employer contributions ranging from 6% to 14%
• Range of flexible working options may be available, depending on your role
• Employee Assistance Programme providing confidential counselling, financial and legal advice
• Range of courses delivered by learning specialists to support your development goals and objectives
• Opportunities to volunteer
• Travel loans, Cycle to Work, and more!

Additional information

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

Closing Date: 29th September 2025

Interview Date: W/C 6th October 2025

We may close this vacancy early if we believe we have enough strong applications to fill the role. Interested candidates are encouraged to apply as soon as possible.

If you require the job advert or job description in an alternative format, please contact 0808 802 8080.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.