Job Description

Global Facilities Compliance & Governance Manager

Location: Bristol, UK (Hybrid)

This is a hybrid position primarily based in Bristol. We're committed to your flexibility and wellbeing, and our hybrid strategy currently requires three days a week in the office, with the option to work remotely for some of your working week. Find out more at http://computershare.com/flex.

We give you a world of potential

Join Our Global Team as a Strategic Leader in Facilities! At Computershare, our Facilities team plays a vital role in managing a diverse and dynamic global real estate portfolio. We support our business across North America, EMEA, and APAC by ensuring smooth, efficient, and high-quality facilities services that help our teams thrive. We're looking for an experienced and driven Global Facilities Manager to take on a high-impact role with global reach and senior-level influence. Reporting directly to the Global Head of Facilities, you'll work closely with Regional Heads across the globe to drive operational excellence, enhance governance, and bring strategic initiatives to life.

A role you will love

In this role, you'll lead efforts to streamline processes, review vendor performance, and manage select projects and programs that support our evolving business needs. You'll act as a key connector—collaborating across regions with internal partners, business stakeholders, and external service providers to ensure alignment, efficiency, and innovation in everything we do.

If you're passionate about making a global impact, driving strategic outcomes, and shaping the future of facilities management in a fast-paced, collaborative environment—we want to hear from you!

Some of your key responsibilities will include:

• Establish and maintain a matrix of global facilities operational policies and procedures, playbooks, standards, to promote good internal governance and external compliance with local authorities.
• Foster continuous improvement, best practices, compliance, efficiency, and cost-effectiveness in facilities operations. Develop metrics to measure facilities performance and benchmarking.
• Collaborate with Finance partners to establish and maintain a rental payment review process to guide Facilities staff to process invoices accurately, timely, and in an auditable manner.
• Work with Finance to establish accurate make-good/dilapidations and depreciation provisioning.
• Join forces with Finance to establish or improve financial tracking of project costs for Facilities and Project Managers to ensure compliance.
• Create trust and confidence with key business and internal departmental stakeholders.
• Review, improve, and maintain business case templates.
• Support Regional Heads of Facilities with portfolio strategies, data management, and presentations.
• Establish global templates for real estate business cases, working with Regional Heads of Facilities, Workplace Occupancy Analysts, and Workplace Design and Strategy SMEs.
• Guide business case authors through drafting well-articulated, complete, and accurate business cases, including lease details, headcount forecasts, occupancy data, costs, etc.
• Oversee regional real estate business cases to ensure global consistency in format and content.
• Provide input into vendor management strategic reviews.
• Establish effective contract management practices to ensure vendor contracts are performance-based, monitored against KPIs, and regularly market-reviewed.
• Oversee environmental and regulatory ESG data reporting to ensure compliance.

What will you bring to the role?

Essential

• Excellent understanding of Facilities operations and real estate portfolio management.
• Good understanding of developing policies and procedures related to operation and compliance.
• Excellent MS Office skills, including data management, reporting, and analysis.
• Strong experience in a large corporate environment conducting Facilities operations and governance.

Desirable

• Educated to graduate degree level or equivalent in business, commerce, real estate, or related field.

Rewards designed for you

• Flexible work arrangements to help you find the best balance between work and lifestyle.
• Health and wellbeing rewards tailored to support you and your family.
• Opportunity to invest in our business by purchasing shares with company contributions.
• Additional rewards such as recognition awards, team events, and investment in your future.

And more. Ours is a welcoming and close-knit community with experienced colleagues ready to help you grow. Learn more about our rewards and life at Computershare at computershare.com/careershub.

About Us

A company to be proud of

We're a global leader in financial administration with over 12,000 employees across more than 22 countries. At Computershare, it's more than just a job—our open and inclusive culture helps you grow, move forward, and explore our world of opportunities.

Fairness and culture

We are dedicated to providing opportunities to succeed based on merit, starting from the application process and throughout your career. We aim to create an environment where everyone feels valued, barriers are removed, and equal opportunities are available for all. For support with accommodations or adjustments during our recruitment process, visit https://computershare.com/access.

About the Team

Our Shared Services teams support all business lines behind the scenes, including Technology, Information Security, Finance, Risk, Audit, Governance, Marketing, Communications, and People. Join our strategic team to help manage our people, clients, and systems, maintaining our high standards worldwide.