Global Field Service & Commissioning Engineer (UK)

Join to apply for the Global Field Service & Commissioning Engineer (UK) role at Trelleborg Group.

This is a key customer-facing hands-on engineering role responsible for installing, maintaining, repairing and servicing our range of electronic hardware and software-based control and safety systems at customer sites worldwide. The role may be undertaken in shipyards, onboard ships, offshore installations, or terminal installations anywhere in the world.

Responsibilities

• On-site installation, commissioning, repair, modification and troubleshooting of all Trelleborg Marine Systems products.
• Internal support to other Trelleborg Marine Systems departments including Systems engineering and the Design departments.
• Routine maintenance tasks such as site surveys, technical audits, system health checks, spares management, obsolescence reporting, and system and software upgrades.
• Assisting customers to fault-find and rectify problems via telephone, remote access, email, etc., and where required, responding to the customer’s site to carry out emergency repairs (including out-of-hours work).
• Completion of pre-mobilization documentation; detailed Technical Customer Service Reports and other project documentation.
• In-house testing of Trelleborg Marine Systems products.
• Customer technical liaison including conducting system tests and site tests before acceptance.
• Responsible for Customer Factory Acceptance tests and Site Acceptance tests.
• Training of customer technical representatives including managers, superintendents, maintenance engineers and operators.
• Training of new staff members and staff visiting the UK office from regional offices.
• Assist in the development or upgrading of internal service/department procedures and documentation where necessary.
• Organization of logistics and project preparation for customer visits.
• Maintain and update customer project files to a high standard after customer visits.
• Discuss and recommend technical solutions with the Customer and Project Manager.
• Accurate updating of the install database.

Education & Experience

• Must have one of the following as minimum: HNC/HND/B.Sc./B.Eng in Electronic Engineering or equivalent proficiency.
• Internal training will be provided on our products and systems.

Competencies

• Previous experience in electronic engineering, preferably service and commissioning, ideally in the marine industry or Oil & Gas sector, but candidates from utilities or similar heavy industries will be considered.
• Some demonstrable site-based experience in electronic/electrical/software (SCADA, PLC or DCS) control and/or safety systems maintenance, fault finding, repair, modification (including wiring and fitting/assembly), testing and commissioning.
• Understanding of basics in analogue/digital design, power supplies and distribution annunciators, networks/communications, and/or PLC/DCS software programming capabilities.
• Ability to analyse and follow schematics and technical drawings in fault-finding to component level.
• Good written and verbal communication skills (English) and ability to liaise with customers worldwide.
• Ability to lift/carry approximately 30 kg of equipment (reasonable adjustments can be made).
• Strong customer-facing skills with the ability to provide excellent support via email, remote access and telephone.
• Commercial awareness of project costs, time management and related control thereof.
• Ability to independently manage tasks in accordance with programme and quality requirements, ensuring adherence to quality and health/safety procedures.
• Current driving licence and passport. A DBS check may be required to ensure there are no travel restrictions related to visa applications.
• Ability to travel globally and be prepared to travel up to 70% of the time.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Industrial Machinery Manufacturing