Global Librarian

New Yesterday

About ICP

ICP is a global leader in Content Operations, partnering with some of the world's most recognizable brands, including Unilever, Diageo, Coca-Cola, Mars, P&G, Starbucks, Coty, L’Oréal, NBCU, and Aetna. Our expertise spans content management, logistics, creative operations, production, and digital commerce enablement, ensuring a seamless flow of content across all systems and channels. We empower brands to achieve operational excellence and confidently manage their content. Content confidently.

With offices in Atlanta, London, Mexico City, Mumbai, and Shanghai, we operate on a global scale, delivering world-class solutions that drive exceptional business outcomes.

Who We Are

At ICP, our values define us: we are Curious, Focused, Creative, Trustworthy, and Inclusive.

We're A People First Company

At ICP, we provide benefits that matter to our people and enable us to be engaged both in and outside of work. We foster a culture where work/life balance is nurtured and encouraged, offering hybrid working, generous paid time off, paid holidays, volunteer time off, and Summer half-day Fridays. We also take care of our people with competitive medical, dental, and vision benefits, mental health support, and a robust savings plan.

Bring the Confidence

Are you a relationship-focused, driven professional with a growth mindset? Do you thrive on breaking through challenges and excelling in competitive environments? You're not expected to have all the answers, but your passion for uncovering solutions and building strong partnerships makes you the perfect fit for this role. We’d love to hear from you!

Global Librarian – Digital Asset Management

Join Our Team and Play a Vital Role in Managing and Enhancing Digital Assets Across Leading Brands

As a Global Librarian, you will be an essential part of our Digital Asset Management (DAM) team, supporting day-to-day asset operations that drive the quality and accuracy of digital content across multiple brands and products. Your role will include assisting with Digital Rights Management (DRM), managing user queries, enriching metadata, and ensuring assets meet the highest standards before global distribution.

How You Will Make An Impact

You will conduct thorough quality assurance on client assets and metadata, ensuring completeness and consistency across platforms. Promoting best practices within the DAM environment, you will guide users to optimize asset usage and maintain organizational standards.

Responding promptly to end-user inquiries, you’ll investigate and resolve issues or escalate them as necessary. You will take ownership of migration tasks such as downloading and uploading assets in accordance with client guidelines, while auditing files and metadata to guarantee accuracy and compliance.

Your daily work will involve building trust and rapport across all levels within ICP, collaborating closely with team members to solve problems and supporting account leadership when required. Through your proactive approach, you will help maintain a well-organized and efficient digital library.

Additionally, you’ll assist with tagging and quality assurance of incoming assets, supporting reporting efforts on platform usage metrics and KPIs to inform stakeholders.

Key Experience & Skills

What You Will Bring

Candidate Profile

Additional Advantages

If you are eager to develop your career in a fast-paced, collaborative environment and have a passion for digital asset management and quality assurance, we encourage you to apply and become a valued member of our team. #J-18808-Ljbffr
Apply
Location:
London, England, United Kingdom
Salary:
£60,000 - £80,000
Category:
Other

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