Overview

At American Express our culture is built on a 175-year history of innovation shared values and Leadership Behaviors and an unwavering commitment to back our customers communities and colleagues. As part of Team Amex youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills develop as a leader and grow your career.

Here your voice and ideas matter your work makes an impact and together you will help us define the future of American Express.

Global Merchant Services (GMS) Marketing is dedicated to bringing buyers and sellers together and transforming how American Express is welcomed. GMS Marketing is responsible for driving growth accelerating coverage and enhancing the value of American Express acceptance to merchants and Cardmembers at scale. We focus on enhancing our relationships with millions of merchants of all sizes and while focused on Europe we also work with commerce hubs across the globe including the U.S Canada Latin America the Caribbean Europe and the Asia-Pacific region.

It is also critical for GMS Marketing to collaborate effectively with Card Issuing teams and others sister organizations across the Blue Box to fully harness the power of the closed loop via mediums including Custom Consulting Offers Recommendations Multi-Merchant Campaigns Digital Experiences and Brand Awareness. GMS Marketing partners with organizations including Client Management Marketing Operations Information Management Enterprise Digital Global Advertising and Brand Management and Global Servicing Network.

Responsibilities

• Provide marketing expertise and solutions for key prospects and / or newly signed merchants
• Working with both a large set of internal stakeholders and a group of external partners to create a strategic marketing plan aligned to each of your merchants needs
• Creating and delivering marketing activity ensuing all relevant approvals are obtained
• Youll be expected to understand the industry in which your merchant operates to support their business objectives by managing end-to-end tactical campaigns analysing campaign results leveraging sharing and delivering results with merchants and internally
• Working with internal stakeholders across the Issuing and Corporate businesses to develop an ongoing communications plan to drive perception of coverage awareness
• Partner closely with UK client management to gain relevant merchant approvals or buy in for any perception of coverage related marketing
• To achieve business objectives in the most cost-effective way and will be responsible for managing the portfolio and the individual merchant marketing budgets

Minimum Qualifications

• University degree or equivalent experience preferable but not essential
• Consumer marketing and proven client facing experience (external)
• The role requires strong internal and external relationships with customers colleagues and suppliers anticipating and adapting to needs and providing a tailored consultative service
• Experience in planning presenting and executing tactical marketing campaigns managing creative agencies and managing campaign budgets
• Ability to build strong relationships professional confident and personable with high levels of energy and a proactive attitude
• Experience of analysing and interpreting data with a passion for marketing and innovation
• Organised to work in a pressured fast paced environment and be able to manage multiple projects and deadlines
• Be able to multi-task with the ability to prioritise effectively at the same time as managing both internal and external customers
• You must be a team player and are able to work collaboratively with a variety of internal groups and business units
• Driving Results - this role has multiple responsibilities and will be expected to perform in a highly results-driven environment including effectively managing marketing campaigns with superb attention to detail whilst also focusing on strategic thought leadership
• Ability to develop marketing strategies linked to merchant objectives produce effective marketing plans using research results and analysis and resolve commercial customer objectives through marketing solutions and innovation
• Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.

Benefits

• We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical financial and mental health as well as providing the flexibility you need to thrive personally and professionally
• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical dental vision life insurance and disability benefits (depending on location)
• Flexible working model with hybrid onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities
• Offer of employment with American Express is conditioned upon the successful completion of a background verification check subject to applicable laws and regulations.

Key Skills

• Business Intelligence
• Digital Marketing
• Direct Marketing
• Google Analytics
• Network Optimization
• SQL
• Google AdWords
• PMP
• SEO
• Affiliate Marketing
• Creative Thinking
• Search Engine Marketing
• Technical Skills
• Client Management
• Statistical Analysis

Employment Type : Full-Time

Department / Functional Area : Marketing

Experience : years

Vacancy : 1

Offer of employment with American Express is conditioned upon the successful completion of a background verification check subject to applicable laws and regulations.