Group Technical Trainer - Autocentres (Field based, 12 month FTC)

Apply now Job no: 558198
Work type: Full time
Site: Redditch
Categories: HR/People
Location: Solihull, East Staffordshire, Herefordshire, Shropshire, Staffordshire, Warwickshire, West Midlands, Worcestershire
Salary: Competitive
Business Area: Halfords Support Centre

About the role

This is your chance to play a vital role in delivering our purpose: to inspire and support a lifetime of motoring. By stepping into a training role, you’ll be instrumental in ensuring our colleagues have the knowledge, confidence, and motivation to put the customer at the heart of everything we do. You’ll help shape a learning culture that empowers individuals, uplifts teams, and drives excellence.

In this opportunity, you’ll deliver technical training across the Group, building strong relationships with colleagues and leaders alike. Your work will directly support the colleague journey, helping improve sales, service, and technical performance across our garages, and mobile vans. As part of our wider strategy, your input will help shape a skilled and confident workforce ready to deliver exceptional customer experiences.

Key responsibilities

• Prepare and maintain a professional, well-organised training environment with the right tools, stock, and consumables to support hands-on technical learning.
• Deliver engaging and standards-aligned technical training that equips colleagues with the skills and confidence needed for their roles.
• Provide coaching and on-the-job support to help colleagues apply their newly learned technical skills effectively in real-world situations.
• Bring our values to life during training sessions, creating a positive and motivational learning experience that drives colleague engagement.
• Deliver feedback that’s clear, constructive, and aligned to both technical capability and our company values, helping colleagues grow and develop.
• Ensure training records are accurate, up to date, and submitted to relevant awarding bodies in line with internal and external requirements.
• Use training tools and resources to maximise performance, improving capability across stores, garages, and mobile units.
• Regularly review and refresh training content to ensure it's current, relevant, and aligned with company standards and goals.

About you

• You have strong interpersonal skills and can confidently influence and engage both centre Management and colleagues across the business.
• You’re a natural presenter, comfortable speaking to large groups and adapting your delivery to meet the needs of every learner.
• Resilient and solutions-focused, you work through challenges with energy and a passion for continuous improvement.
• Organised and reliable, you manage multiple projects effectively, delivering high standards on time and within budget.
• You’re flexible, with a can-do attitude and willingness to travel or stay away from home to meet business needs.
• A team player at heart, you're patient, approachable, and always ready to coach and support others while using tech confidently in your delivery.
• Required Skills: Oxy-acetylene, refrigerant handling, Level 3 Hybrid vehicle certification.
• A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, pension, life assurance, 25 days annual leave plus bank holidays and enhanced family leave.
• Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations.
• You will have access to a wealth of employee discounts across the Halfords suite of products and services.
• Wellbeing and inclusion are at the heart of our colleague experience. We offer resources and ongoing support to enhance your wellbeing at work and active Colleague Networks supporting inclusion initiatives across Halfords.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

This is a field-based role and will require a full driving licence.

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