Head of Change Management - GGS 15

New Yesterday

At MBNL, our mission is clear: Managing the Mobile Infrastructure to Enable Digital Britain. As the UK’s largest network-sharing joint venture, we are at the forefront of industry transformation, delivering innovative solutions that shape the future of connectivity.

About the Role

As we embark on a major transformation journey, MBNL is establishing a new Change Management function within the Commercial & Programmes Directorate. This pivotal leadership role will be instrumental in driving enterprise-wide change, ensuring our programmes deliver maximum business value and readiness across our organisation, shareholders, and the supply chain ecosystem.This is a hybrid role with a minimum of 2 days per week in our Central Reading office.

What you’ll do:

  • Define and lead MBNL’s enterprise-wide change management strategy aligned to our transformation roadmap.
  • Build, lead, and inspire a high-performing team of Change Managers and matrixed resources.
  • Oversee execution of Change Impact Assessments (CIA) across all programmes.
  • Integrate change plans into project delivery, ensuring alignment with training, communications, and operational handover.
  • Act as senior escalation point for change-related risks and issues.
  • Engage with ELT, programme sponsors, and business unit leads to embed change governance.
  • Champion a culture of agility, continuous improvement, and cross-functional collaboration
  • Track and report on change adoption, readiness metrics, and benefit realisation.
  • Challenge the status quo and drive innovation through external market insights.
  • Coach and support leaders to embody the MBNL Way and foster a feedback-rich culture.

What you’ll bring:

Must-Have:

  • Proven experience leading enterprise-wide change in complex, matrixed environments
  • Deep understanding of Change Impact and Business Readiness
  • Expertise in change management methodologies (e.g., Prosci, ADKAR, Kotter)
  • Strong stakeholder engagement and influencing skills.
  • Experience integrating change into programme and project delivery.
  • Comprehensive knowledge of how change affects people, processes, systems, suppliers, and data.

Nice-to-Have:

  • Experience in infrastructure or telecoms
  • Familiarity with joint ventures
  • Understanding of Lean Portfolio Management and agile delivery environments
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Location:
City Of London, England, United Kingdom
Salary:
£125,000 - £150,000
Job Type:
FullTime
Category:
Management & Operations

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