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About the Role

We’re looking for a Head of Community to lead Duolingo’s global community strategy. In this role, you’ll nurture, grow, and empower our most passionate learners and fans, shaping how they connect with each other and with our brand—driving engagement, loyalty, and advocacy. By fostering authentic relationships, launching programs, and bridging learners with internal teams, you’ll strengthen brand love, manage reputation, and transform community into a driver of growth and retention.

You will

• Define and implement a global community strategy aligned with Duolingo’s brand and business goals.
• Build thriving communities across platforms (Reddit, Discord, etc.) and expand into new spaces.
• Develop community management strategies, responses, and programs (online and offline).
• Establish and track KPIs for sentiment, engagement, growth, and business impact.
• Act as the bridge between learners and internal teams to surface insights, close feedback loops, and inform decision-making.
• Partner with Product to help shape community and social product features.

You have

• Experience managing and growing online communities at scale, ideally for a consumer brand with strong word-of-mouth.
• Instincts for tone, voice, and engagement that balance Duolingo’s playful personality with clarity and credibility.
• Proven ability to build trust with moderators, ambassadors, and community members.
• Cross-functional experience with Product, Customer Support, Communications, and Marketing.
• Deep understanding of internet culture, fan engagement, and emerging community trends.
• Experience building and leading high-performing community teams.
• A data-driven mindset, comfortable setting goals and measuring qualitative and quantitative impact.

Requirements

• 7+ years in community management and social engagement.
• Success in managing online reputation and navigating discourse.
• Excellent communication skills with adaptable voice across platforms.
• Strong leadership and cross-functional experience.
• Active Duolingo user.

Exceptional candidates will have

• Experience building community functions at fast-growing consumer tech or entertainment brands.
• Examples of leveraging community insights to drive product innovation or brand campaigns.
• International experience designing programs that scale across cultures.

Salary Range: $158,400—$284,400 USD

Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

By applying for this position your data will be processed as per the Duolingo Applicant Privacy Notice.

Take a peek at how we care for our employees\' holistic well-being with our benefits here.

We post a multi-level salary range for all of our roles. This is not inclusive of the rest of our portfolio that includes equity compensation and world-class benefits. Our salary ranges are the same for all US locations. The actual salary within the range is determined by many factors including, but not limited to, skills, experience, education, and internal equity.

We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact accommodations@duolingo.com.

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London, England, United Kingdom