Overview

Head of Digital Capability & Onboarding | Location: Birmingham, Bristol, Leeds, Newcastle-upon-Tyne, Nottingham | Salary: £54,857 per annum

The organisation is investing in the digital workforce to meet future challenges by building a more sustainable, skilled, and in-house capability. They have created the Digital & Data Hub—a central team that brings together recruitment, onboarding, workforce planning, and governance to support the growth of a modern digital profession within the agency. They are looking for a senior leader to head the Hub, focusing on scaling recruitment of digital professionals, embedding onboarding and capability support, and helping the organisation meet ambitious workforce targets in line with government expectations.

You will work with colleagues across digital, data, HR, and commercial teams—providing direction, solving delivery challenges, and building processes that support long-term workforce growth. This is a role for someone who can navigate complexity, influence at senior levels, and lead a team to deliver tangible outcomes that strengthen internal capability.

If you’re energised by solving workforce challenges at scale and want to shape the conditions that help digital professionals succeed, they’d love to hear from you.

Joining their department comes with benefits, including: Employer pension contribution of 28.97% of salary; 25 days annual leave (increasing by 1 day per year of service up to 30 days) plus 8 bank holidays; a privilege day for the King’s birthday; flexible working options to support work-life balance.

Job description

The Head of Digital & Data Hub leads the organisation's strategic approach to digital recruitment, onboarding, and workforce capability. You will design and run processes that attract, develop, and retain the digital talent needed, while contributing to government targets for contractor reduction and efficiency. This is a leadership role with both operational and strategic scope at the heart of the agency’s drive to build a more skilled, sustainable digital workforce.

Responsibilities

• Digital Workforce Growth: Lead end-to-end recruitment campaigns across digital and data professions, ensuring roles are advertised, assessed, and onboarded in a consistent, timely, and inclusive way.
• Onboarding & Capability Support: Oversee the onboarding journey for all digital professionals, including apprenticeships, and develop mechanisms that support retention, development, and career progression.
• Contractor Reduction & Efficiency Alignment: Drive activity to convert and reduce external contractor roles where appropriate, aligning to Civil Service and Spring Budget targets for efficiency and workforce sustainability.
• Governance & Reporting: Ensure the Hub maintains accurate oversight of digital workforce metrics—including headcount, vacancies, contractor usage, and diversity indicators—and reports effectively to the organisation and central government stakeholders.
• Cross-functional Collaboration: Work closely with HR, finance, commercial, and digital leadership to coordinate workforce activity, unblock delivery risks, and provide senior-level assurance on progress.

Person specification

They’re looking for an experienced leader who thrives at the intersection of strategy, operations, and people. You’ll bring credibility to influence at senior levels and the focus to deliver at pace. You’ll be driven by a desire to create the conditions where digital professionals can succeed and grow within the Civil Service.

• A clear, practical leadership style—focused on delivery, clarity, and collaboration.
• A commitment to inclusion, development, and building professional communities.
• Ability to model high standards while supporting others to grow in capability and confidence.
• This post is offered on a Fixed Term Appointment (FTA) basis to complete a finite piece of work.

Working hours, office attendance and travel requirements

Full-time roles consist of 37 hours per week. Part-time applications may be considered, with a minimum of 30 hours per week. The role supports hybrid working (non-contractual) with a combination of workplace and home-based arrangements, subject to business requirements. Occasional travel to other offices may be required, including overnight stays.

To Apply

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