Head of Digital Delivery Management & Business Analysis

Join the Crown Commercial Service as the Head of Digital Delivery Management & Business Analysis.

Job Title: Head of Digital Delivery Management and Business Analysis
Band: 6
Location: Liverpool/Newport/Norwich/Birmingham
Terms: Permanent
Hours: Full Time/ Compressed Hours

We are the largest public procurement organisation in the UK, helping thousands of public and third sector buyers with over £20 billion spent through our agreements each year.

Job Summary

The Head of Digital Delivery Management and Business Analysis will oversee the planning, coordination, and delivery of critical digital projects and program delivery, ensuring alignment with organisational objectives.

Key Accountabilities

• Lead and develop the Digital Delivery Management and Business Analysis functions.
• Build and Lead the community of practice and build capability and excellence in delivery management and business analysis.
• Develop and execute strategies for end-to-end delivery of IT projects and programmes.
• Act as a key stakeholder liaison, coordinating with senior management to align digital projects with organisational goals.
• Develop and maintain the digital delivery management frameworks, methodologies, and standards.
• Monitor and report on delivery progress, risks, and issues.
• Promote best practices in business analysis.
• Contribute to business case development and drive the realisation of benefits and value from digital change initiatives.
• Manage resource planning, capacity, and utilisation across multiple digital projects.
• Experiment with new and innovative ways of working to enhance delivery across the enterprise.

Essential Criteria

• Strong track record in digital and non-digital stakeholder management/engagement.
• Experience in driving digital transformation and IT solution delivery.
• Extensive experience leading IT delivery management teams.
• Deep understanding of IT project methodologies.
• A relevant certification such as Prince2, PMP, Scrum, Agile, Business Analysis.

Success Profiles

You will be assessed against the following Behaviours: Leadership, Delivering at Pace, Making Effective Decisions, and Technical Skills: Business Analysis, Agile and Lean practices.

What we will offer you

• A discretionary non-contractual performance-related bonus.
• Working remotely in addition to working in advertised office location.
• Minimum 25 days annual leave to a maximum service-related 30 days excluding bank holidays.