Overview

Join to apply for the Head of Enablement (Data Solutions) role at WPP Media.

About WPP Media: WPP is the creative transformation company dedicated to building better futures for people, planet, clients and communities. WPP Media is WPP’s global media collective that brings together the best platform, people, and partners to create opportunities for growth. Choreograph is WPP’s global data products and technology company focused on transforming marketing by building a fast, connected data platform for the next era of advertising.

The Head of Enablement for Data Solutions is a vital facilitator bridging the Data Solutions product organization with central deployment and front-line enablement teams across regions, markets, and client teams. This role scales enablement for data and AI-driven solutions and develops training, marketing, and support resources to drive adoption and gather product feedback for continuous improvement.

What You Will Do

• Lead and enable global adoption of Data Solutions by developing training, resources, and programs that empower regional, market, and client-based enablement leads to drive usage of data and AI tools.
• Act as customer advocate for Data Solutions, gathering feedback on usability and insights, and ensuring alignment with customer needs throughout the product lifecycle.
• Develop data solutions adoption strategies with scalable resources and guidance for users to leverage advanced analytics, predictive models, and privacy-enhancing technologies.
• Collaborate with Product Training teams to deliver impactful trainings, supporting materials, and communications to enable users to leverage data capabilities and understand governance principles.
• Coordinate with Product Communications and Product Support to create marketing, release communications, knowledge base materials, and SOPs/SLAs for data ingestion, processing, and output.
• Define and track KPIs for data product usage and adoption, analyze metrics to identify improvement opportunities, and optimize enablement efforts.
• Centralize and relay product feedback to pillar leadership, working with regional, market, and client enablement leads on data quality, model performance, and insight generation.
• Build strong cross-functional partnerships with central deployment, regional leads, data science, engineering, privacy, and other stakeholders to ensure a unified approach to adoption and customer success.
• Contribute to new business and client growth discussions as needed, providing pitch support, demo scripts, and walkthroughs to demonstrate data products and AI capabilities.

Skills and Experience

We value leadership in customer success, enablement, or training within technology-driven environments, with emphasis on data products, analytics, or AI/ML solutions. Candidates should have:

• Proven leadership experience in customer success, enablement, or training within technology-driven organizations, focusing on data products, analytics, or AI/ML solutions.
• Deep understanding of data platforms, AI/ML technologies, and complex data workflows; ability to act as a power user and advocate for best practices in data utilization and interpretation.
• Understanding of product development lifecycle and deployment processes in data-intensive environments.
• Excellent communication and interpersonal skills to engage and influence diverse stakeholders, including data scientists, engineers, and business users.
• Collaborative mindset with experience working cross-functionally with product, engineering, data science, and client-facing teams.
• Analytical skills to track performance metrics, identify trends, and drive data-informed improvements, especially in data product adoption and impact.
• Proactive problem-solving with the ability to manage multiple priorities in a fast-paced environment.
• Familiarity with data-driven media planning, audience segmentation, and marketing analytics is highly desirable.

Life at WPP Media & Benefits

We invest in our employees and offer opportunities for growth, access to global networks, and a range of benefits including medical, retirement plans, vision, dental, paid time off, partner discounts, and mental health awareness days. We are an equal opportunity employer and uphold a culture of respect, belonging, and opportunity for all.

We operate with a hybrid model (office approximately four days a week). If you require accommodations or flexibility, discuss this with the hiring team during the interview process.

Please note this is a UK-based role and requires the right to work in that location. Please read our Privacy Notice for more information on how we process the information you provide.

Seniority level

• Executive

Employment type

• Full-time

Job function

• Information Technology

Industries

• Advertising Services