Job Description Summary

Location: London (The Westworks) — LI-Hybrid (12 days per month on-site)

We are seeking an experienced leader to drive the development and execution of our Regulatory Affairs External Partnerships (RA EPs) strategy. In this pivotal role, you will oversee global strategic partnerships, risk management, analytics, governance, and performance with External Service Providers (ESPs) across all RA functions and country offices. You will shape and deliver a global strategy that transforms our external partnerships, ensuring best-in-class service, innovation, and compliance.

Job Description

Major accountabilities:

• Global Strategic Partnerships: Responsible for managing partnerships, risk, analytics, governance, and projects with External Service Providers (ESPs) to ensure top-tier service delivery.

• Strategy Development: Develops and implements a global Regulatory Affairs (RA) strategy to transform EPs capabilities for maximum impact.

• Performance Optimization: Drives ESPs towards greater independence, automation, and innovation.

• Alliance Management: Accountable for proactive management and risk mitigation to deliver best-in-class services from a streamlined ESPs portfolio.

• Performance Management: Designs and implements a robust performance management ecosystem.

• Trend Identification: Independently tracks industry trends to create a future-ready ESPs environment.

• Governance & Spend Control: Maintains governance and control over external spend, reducing complexity and acting as the single point of contact (SPoC) for key partners.

• Stakeholder Representation: Represents RA needs across senior leadership and cross-functional governance.

• Agreement Negotiation: Leads negotiations and builds a sustainable ESPs portfolio aligned with organizational frameworks.

• Alliance Quality & Compliance: Establishes strategic alliances with ESPs, ensuring quality, compliance, and productivity.

Minimum requirements:

• Fluent in English (oral and written).

• Extensive experience in Regulatory Affairs or a related role within the pharmaceutical industry.

• Strong background in vendor management and procurement.

• Proven people management and team development skills.

• In-depth understanding of the full Regulatory Affairs lifecycle.

• Demonstrated success in innovative resource planning and management for onshore and offshore teams.

• Technology, optimization, and quality oriented.

• Excellent negotiation, conflict resolution, decision-making, problem-solving, communication (written and verbal) and presentation skills.

• Results-driven self-starter with a proactive, transparent, and accountable working style, even under pressure.

Commitment to Diversity & Inclusion

Novartis is committed to building an outstanding, inclusive work environment and diverse team’s representative of the patients and communities we serve.

Skills Desired

Cross-Functional Teams, Drug Development, Global Clinical Trials, Lifesciences, Negotiation Skills, People Management, Problem Solving Skills, Program Management, Regulatory Compliance, Risk Management, Strategy