Overview

Head of Information Technology - Manchester - £80K + Bonus

Are you ready to lead the modernisation and AI-driven transformation of an entire technology ecosystem?

Our client, a high-growth UK real estate business, is looking for a hands-on Head of IT to take full ownership of their technology evolution — from infrastructure to innovation, CRM performance to AI integration.

This pivotal leadership role combines technical depth, strategic oversight, and operational excellence. Based on-site in Manchester, you’ll drive tangible change, scalability, and innovation across the organisation.

Real estate / estate agency experience is highly desirable.

Why This Role Matters

The company’s in-house CRM is mission-critical — handling everything from leads and payments to communications and workflow automation. With strong foundations in place (PHP 8+, MySQL 8, Redis, AWS), the next step is full-scale transformation:

• AI/ML-powered automation
• Cybersecurity hardening
• Platform integration and performance optimisation

Your leadership will help position the business for scale, operational efficiency, and a potential future exit.

What You’ll Be Doing

AI/Automation & CRM Modernisation

• Lead rollout of 30+ AI/ML features including voice AI, automation, and predictive tools
• Overhaul the legacy CRM’s UI/UX into a modern, high-performance platform

Cybersecurity & Risk Management

• Own enterprise cybersecurity strategy, audits, and incident response
• Design post-attack processes and lead quarterly vulnerability assessments

Infrastructure & Performance

• Optimise PHP/MySQL stack for speed, uptime, and stability
• Resolve CRM bottlenecks and implement diagnostic monitoring tools

Systems Integration & Data Strategy

• Integrate platforms like SpeechIQ and HR tools into a centralised data ecosystem
• Enable cross-platform data sharing to drive automation and insight

Disaster Recovery & Continuity

• Design and implement a DRP, ensure reliable backups and test failover scenarios

Leadership & Delivery

• Manage IT, development, infrastructure, and AI functions
• Run agile projects, prioritise initiatives, and communicate clearly across teams

What You’ll Need to Succeed

• Proven leadership as Head of IT, CTO, or senior technology leader in scaling businesses
• Deep knowledge of: PHP 8+, MySQL 8, Apache 2.4, Redis
• AI/ML tools (speech/NLP, automation, prediction engines)
• Cloud infrastructure (AWS preferred)
• Cybersecurity best practices, disaster recovery, penetration testing
• Demonstrated success in modernising platforms, optimising performance, and delivering new systems
• Strong communication skills for cross-functional collaboration and business alignment
• Real estate / estate agency sector experience highly desirable

Success Will Be Measured By

• Delivery of the AI roadmap and automation efficiency gains
• Noticeable improvements in platform speed, uptime, and stability
• Zero breaches or vulnerabilities post-security audits
• Seamless integration of tools into unified systems
• Successful implementation and testing of disaster recovery plan
• Positive user feedback on platform improvements

Interested? Click Apply Now to lead the transformation.

Head of Information Technology - Manchester - £80K + Bonus