Overview

Head of Infrastructure & Enterprise Technology Risk at Lloyds Banking Group

This range is provided by Lloyds Banking Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

What you'll do

• Lead and develop a risk specialist centre of excellence to support robust risk management in alignment with the Group's Enterprise Risk Management Framework (ERMF).
• Provide senior leaders and Risk Owners with advice on risk appetite decisions, safely and at pace.
• Be part of management's technology leadership team and contribute to strategic transformation, applying current tech knowledge to manage risk and improve customer and staff experience.
• Foster a people-centric culture focused on learning, support, and empowerment to share new ideas and solutions.
• Provide deep operational risk knowledge, thought leadership, and oversight to support the second line of defence and its responsibilities.
• Lead the implementation of risk policy, appetite, and control objectives to enable delivery of customer, regulatory and business outcomes.

What you'll need

• Expertise in Operational and Technology Risk: deep practical knowledge of operational and IT systems risk in financial services, including technology asset lifecycle management, configuration and build management, service management (capacity, change, problem and incident), architecture and design, engineering and application development (incl. DevOps), resilience, networking, cloud services, storage and databases, operating systems, virtualization and containerisation, and mobile; plus awareness of emerging technologies shaping risk (AI, Digital Ledger Technology, Quantum).
• Regulatory & Industry Knowledge: experience developing and managing policies, risk appetite, and compliance with laws, regulations, and industry standards.
• Decision-Making & Problem-Solving: ability to assimilate complex data, make informed decisions, and balance risk and opportunity.
• Strategic Foresight: anticipates regulatory, technological, and industry changes to shape future risk and control strategies.
• Collaboration & Influence: builds partnerships across business lines and inspires teams through strong communication and inclusive leadership.
• Continuous Improvement & Coaching: drives data-led control objectives, supports skill development, and enables rapid organisational change aligned to strategy.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. We especially welcome applications from under-represented groups. We are disability confident and offer reasonable adjustments to our recruitment process if needed.

Benefits

• A generous pension contribution of up to 15%
• An annual bonus award, subject to Group performance
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Additional details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology