What's the role about?

Head of Insight

(GIG Retail an Advantage Smollan company)

Full time, Permanent

Salary: £75,000 - £85,000 per annum + Company Bonus + 27 days holiday (+ birthday off)

Working: Monday to Friday, 9am to 5pm (with some flexibility available)

Location: Leeds (Hybrid) 2 days office, 3 days working from home

At GIG Retail, we're passionate about putting customers at the heart of everything we do. We work with leading retailers to transform how they connect with suppliers and shoppers by bringing strategy, data, media and creativity together to drive exceptional results.

We’re now hiring a Head of Insight to lead the charge on media performance reporting, measurement, and strategic insight – shaping how our clients plan, measure and optimise retail media campaigns.

What you'll do:

Insight Leadership

• Lead GIG’s Insight strategy across planning, campaign reporting, analytics and market trends
• Create and deliver an Insight & Planning roadmap, defining future-facing tools, methodologies, solutions and industry partnerships
• Develop training, processes and frameworks to embed an insight-driven culture across teams

Strategic Delivery

• Oversee accurate and timely media campaign reporting and delivery solutions for retailer clients
• Translate media campaign data into powerful stories and actionable insights
• Lead measurement and effectiveness projects using advanced tools (e.g. MMM, econometrics, predictive modelling)
• Design custom research projects and automated reporting tools
• Constantly improve processes, automation, SLAs and team capability

Media Planning

• Oversee data-led, insight-powered campaign planning for top suppliers
• Build and embed best-practice frameworks and tools for planning and measurement

Client & Partner Engagement

• Act as a strategic advisor to retailers and FMCG clients
• Manage 3rd party insight, data and research partners
• Resolve issues proactively and drive continuous improvement

Leadership

• Design, build, lead and inspire a high-performing strategic insight team
• Drive a culture of curiosity, collaboration and innovation
• Champion GIG’s values and create a great place to work

Market Trends & Innovation

• Stay ahead of retail media industry trends and emerging data and tech innovation
• Share key insights across GIG and represent the business at industry events
• Deliver thought leadership to raise GIG Retail’s industry profile

What you'll bring:

• Proven experience in data, insight and media strategy (retail/FMCG preferred)
• Strong understanding of retail media networks (RMNs) and measurement methodologies
• Strategic mindset with hands-on experience in planning, reporting and media measurement
• Confident client communicator and presenter
• People leader and problem solver who thrives in a fast-paced, evolving environment
• Drive Insight Integrity. Ensure accurate post campaign evaluation reporting and insight is maintained
• Delivery of insight projects to agreed SLAs
• Ensure customer satisfaction with Insight and Planning deliverables

Why GIG Retail?

We are a values-led business that puts people first. Our culture blends commercial excellence with a customer-focused approach and a mindset for continuous growth. You will be empowered to lead, innovate and make a lasting impact.

What We offer:

• 27 days holiday, plus bank holidays, 4 "joker" half days and your birthday off
• Hybrid and flexible working policy
• Vibrant agency environment with regular social and wellbeing activities
• Enhanced maternity/paternity pay
• Electric Car Scheme
• Cycling to work scheme
• Income protection, Death in Service and Pension Scheme.
• Employee Discounts

Ready to turn data into impact? We look forward to hearing from you!Apply now to lead the next chapter of insight excellence at GIG Retail.

More about us...

We are a tight-knit team of Retail Media Experts specialising in developing and managing top-performing retail media networks for some of the world's largest retailers. With our expertise and proven track record, we know what it takes to drive success in retail media.

Our culture is one of inclusivity, creativity and positivity and we believe that happy employees lead to happy clients. With a supportive team and a focus on work-life balance, we have a fulfilling and enjoyable work environment. Our IMPACT values are an intrinsic part of who we are (Integrity, Mindset for Growth, People at Heart, Accountability, Customer Centric and Teamwork). Our "Culture Club" shines a light on 5 key areas that we believe make GIG Retail a standout place to work - charity, sustainability, mental health & wellness, EDI and social events. We are certified as a Great Place to Work.

We are expanding our team and have several exciting opportunities. We are typically based 2 days a week in our Leeds head office, with 3 days either working from home or visiting our clients.

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