Overview

Job Title: Head of Learning & Development (Commercial Sales L&D) (m/f/d)

Location: UK | Europe & Middle East (occasional travel required)

Reports To: Chief People Officer / Chief Commercial Officer

Background: emagine is a high-end business & IT consulting company challenging the way businesses leverage high-end expertise. Enabled by our vast community of expert consultants, we tailor our services to the unique needs of each business, powering progress, solving challenges, and delivering real results. Through a seamless and tailored delivery model, we help clients scale their business. emagine was founded in 1989 and has a long track record of delivering expertise and business impact for blue-chip companies across Europe. Today, we are 1,000+ permanent employees with operations across 12 countries, featuring nearshore and offshore delivery centers and a large community of experts and partnered consultants.

Role Overview: We are seeking an experienced and dynamic Head of Learning & Development (L&D) to establish and lead the sales training function across the emagine group (offices in Europe and the Middle East). This strategic role focuses on designing and rolling out a solution-oriented sales philosophy across multiple sales teams spanning staffing, managed teams, managed services, advisory, and training, via near- and off-shoring delivery models. The ideal candidate will build strong relationships with country managers, manage stakeholders, and develop tailored sales training content aligned with the organization’s culture and vision. The Head of L&D will set up the L&D function, develop a framework and project plan for training implementation, and hire/manage L&D specialists to ensure consistent delivery and local cultural alignment.

Key Responsibilities

• L&D Strategy & Framework Development: Develop and implement the overall L&D strategy for the sales teams across the group, ensuring alignment with business objectives and the sales philosophy.
• Build a comprehensive sales training framework with project phases, milestones, and deliverables for rollout.
• Drive learning operations to enable a future-ready learning strategy with measurable impact, including KPIs, feedback loops, and demonstrated improvements in capability development, engagement, and organizational performance.

• Training Content Development & Delivery: Design and develop tailored training content reflecting emagine’s vision and culture; lead delivery of sales training programs via workshops, webinars, and online platforms; monitor and evaluate effectiveness and adjust as needed.

• Stakeholder Engagement & Relationship Building: Develop strong relationships with country managers and senior stakeholders; understand local market dynamics to customize training approaches; identify SMEs and L&D champions for local delivery; manage communications and expectations throughout project phases.

• Team Management & Development: Hire, onboard, and manage L&D specialists; mentor them to reflect emagine’s values and culture in training delivery; provide regular coaching to sales teams and stakeholders.

• Competencies & Best Practices: Ensure alignment with L&D best practices, including blended learning and digital tools; stay updated on trends and technologies; collaborate with senior leadership to measure and improve sales skill development.

Qualifications

• Experience: 8+ years in a senior L&D role, ideally within a global, fast-paced sales organization; experience managing L&D across Europe and the Middle East; background in staffing/recruitment or consultancy is a must; strong background in designing and delivering solution-based sales training.
• Technical Skills: Instructional design, LMS, digital learning tools; blended learning and e-learning content development; proficiency in performance tracking and data-driven evaluation.
• Leadership & Stakeholder Management: Ability to engage and influence senior leaders; experience building high-performing L&D teams; capability to drive change management through L&D strategies.

• Core Competencies & Behaviours: Leadership, Communication, Cultural Sensitivity, Analytical & Results-Oriented. Demonstrates strategic thinking, collaboration, and ability to align L&D with business goals; strong communication and stakeholder management; high cultural awareness; data-driven and results-focused.

Desirable Qualifications

• Certification in Instructional Design or L&D; familiarity with LMS, authoring tools (Articulate, Captivate), and video editing software.

What We Offer

• Competitive salary and benefits package.
• Opportunity to make a significant impact in a global business at a pivotal time.
• Dynamic, fast-paced work environment with cross-regional exposure.
• Career growth and development opportunities within a rapidly expanding organisation.

This role description reflects core responsibilities and qualifications for the Head of Learning & Development in Commercial Sales L&D. It excludes unrelated postings and boilerplate content that appeared in the initial draft.