Overview

Head of Learning Experience UK & Africa 12 Month FTC

Join to apply for the Head of Learning Experience UK & Africa 12 Month FTC role at WSP in the UK & Ireland.

What if you could do the kind of work the world needs?

At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.

Your Role

This is a pivotal role within our Talent Development team, where you\'ll shape the entire learner journey from programme design to delivery ensuring it\'s engaging, intuitive, and impactful. As Head of Learning Experience, you’ll collaborate not only across our region but also globally, sharing best practices and driving the implementation of international learning initiatives.

If you\'re passionate about creating meaningful learning experiences and influencing global talent strategies, we’d love to hear from you.

Responsibilities

• Drive, and continuously improve, the overall user experience to ensure it is intuitive, accessible, and engaging for our people.
• Oversee the implementation of clear and welcoming onboarding processes for new starters and those moving into new roles in the business that are reflective of our EVP. This involves working with the Employee Experience and HSEQ teams to ensure a seamless and engaging experience.
• Manage content on the L&D intranet pages, the curation of content, and creation of learning journeys in our Learning Management System, and other digital learning platforms.
• Support the L&D team with the adoption of our learning technology into the designs of their learning solutions, so that we have a holistic and engaging learning offering that supports career development and growth.
• Manage multiple stakeholders to ensure the timely and efficient delivery of learning content, adopting both agile and waterfall methodologies. Manage the roll out of Global digital training initiatives.
• Define and manage an efficient process for external training. Ensure accurate recording of external training completion in our LMS and work with Procurement to quality assess vendors used for high volume training requests.
• Line manage and develop the L&D Co-ordinator and Instructional Design Consultant to deliver our digital learning priorities and provide a seamless service to those who look to L&D for help and support.
• Gather accurate Management Information (MI) on usage, engagement, and completion from our LMS and other digital platforms, and analysing this content for trends and opportunities to continuously improve the learner experience.

What We Will Be Looking For You To Demonstrate

• Proven track record of strategic and operational L&D delivery, including the evaluation of the impact of these initiatives.
• Experience in digital learning strategy, design and implementation.
• Knowledge of User Experience (UX) methods and practices which can be applied to learning experience.
• Working knowledge of a global LMS (Oracle preferred)
• Proven ability to build trust and credibility as part of the leadership team, working cross-functionally to deliver on commitments and drive results
• Strong ability to gather and support accurate management information to enable a data-driven approach to learning needs analysis. Skilled in identifying internal and external trends to deliver insightful, value-added solutions to operational challenges
• Proven experience leading and collaborating with both in-person and virtual teams, contributing to a strong team culture across the UK HR function and senior leadership groups.
• Experience managing teams across multiple time zones, with a strong focus on communication, coordination, and team cohesion.

About Us

We are one of the world’s leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower.

What’s in It For You

Work-life balance
At WSP, we understand that work is just one aspect of your life. It’s important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK.

Inclusivity & Belonging
We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP.

Health & Wellbeing
We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you. We also provide reasonable workplace adjustments and a Gymflex scheme, as well as a menopause support package.

Flex your time
To enhance work-life balance, WSP offers the “WSP My Hour,” allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you.

Your development
We foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership.

#WeAreWSP
Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.