Join to apply for the Head of Product and Experience role at The Indigo Group

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( 2-3 days onsite) | Competitive Package

The Opportunity

Are you ready for a step up that will make a real difference, drive transformation and realise the ambition of our UX/UI vision?

This is an extraordinary growth opportunity – take our product and experience vision to the next level with your ambition, innovation and product insight.

Join our Senior Leadership Team as Head of Product & Experience and drive the strategy behind our web platforms and mobile applications—our contractor-first solution serving contractors and workforce management businesses across the UK.

As one of four key leaders reporting to the Divisional CEO, you'll manage a team of 5-6 product professionals and have direct influence on product direction, user experience, and business growth for all our software products.

Indigo Group provide outsourced payroll, contractor engagement and compliance solutions within the construction industry.

We're the technology division of Indigo Group, leveraging deep sector expertise to build software solutions that solve real user and business problems.

Our mission is to build apps and tools that quietly help hardworking people and businesses handle money tasks and paperwork with less effort and stress.

What You'll Own -

Strategic Product Leadership

• Bolst Product Strategy: Own the contractor journey from onboarding through retention across mobile experience (primary focus)
• Platform Transition Management: Ensure seamless user experience during platform migration to Bolst
• Client Platform Experience: Design analytics dashboards, compliance visibility, and collaboration tools for business users
• Cross-Platform Optimisation: Lead UX/UI ensuring every feature delivers growth and contractor value across all touchpoints
• Analytics & Insights: Build analytics capability driving product decisions for both growth and operational platforms

What You'll Bring -

• Product Leadership: 3+ years leading consumer or B2B software products
• Growth Experience: Proven track record scaling user bases and engagement
• Platform Management: Experience with multi-platform product strategy
• Team Leadership: Experience building and managing product teams
• Technical Collaboration: Strong partnership with engineering and design teams

Highly Valued -

• SaaS/Platform Experience: B2B software or multi-sided platform experience
• Financial Services: Fintech, payments, or financial software background
• Mobile Product Expertise: Track record with mobile app development and optimisation
• Industry Software: Vertical SaaS or sector-specific software experience
• Analytics Focus: Strong background in product analytics and optimisation

Key Skills -

• Product Management: Expertise in agile development, user research, and testing
• Strategic Thinking: Ability to connect product decisions to business outcomes
• Stakeholder Management: Excellent communication and collaboration skills
• Data-Driven Approach: Proficiency with analytics tools and methodologies

Leadership Qualities -

• Strategic vision with hands-on execution ability
• Strong decision-making in fast-paced environments
• Budget management and P&L experience
• Natural collaborator across functions
• Senior Role: One of four functional heads in focused leadership structure
• Direct Impact: Report to Divisional CEO with strategic influence
• Growth Potential: Clear path for career advancement as company scales
• Industry Position: Help define the future of technology in the workforce management sector

Our Values -

In Indigo Platform we have a SOLVE culture.

We keep it Simple, creating effortless solutions for our users. We’re Open to great ideas from anyone so we can build the best community for everyone. We Lead by example with a “can-win” mentality to create leading products. Always adding Value that benefits our users is what drives us. We approach every exciting challenge with a positive, upbeat Energy.

What This Means for Product

• Simple: Build intuitive products that reduce user effort
• Open: Welcome ideas from users, team members, and stakeholders
• Lead: Set the standard for product excellence in our sector
• Value: Every feature must demonstrably benefit our users
• Energy: Approach product challenges with enthusiasm and innovation
• Hybrid Flexibility: 2-3 days in Cardiff office per week
• Collaborative Culture: Work with experienced, professional team
• Innovation Focus: Encouraged to explore new ideas and approaches
• Modern Technology: Latest tools and infrastructure

What we Offer -

• Competitive package with performance bonus opportunities
• Pension – 3% employer contribution
• Holiday – 25 days holiday (plus bank holidays), rising to 30 days based on service length
• Holiday Trading – Purchase additional annual leave days
• Health Cash Plan – Optical, dental and other health cashback options
• Discounts & Rewards – Enjoy savings on shopping, travel, and more
• Bike Scheme – Get a new bike and accessories through salary sacrifice
• EV Car Scheme – Get a new electric vehicle through salary sacrifice
• Financial Wellbeing – Information on financial planning and wellbeing
• Training & Development – structured personal development programme
• Let's get started. Apply now to join our transformation journey!

Target Start: ASAP

Application Review: Rolling basis - early applications prioritised

If you require any reasonable adjustments during the recruitment process, please let us know, and we will work with you to meet your needs.

Please note - you must have the right to work in the UK.

We are committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and empowered. We believe that a range of voices brings value to our organisation, and we actively encourage applications from people of all backgrounds, experiences, abilities, and perspectives. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, pregnancy, race, religion or belief, sex, or sexual orientation, in line with our dedication to a fair recruitment process. Our commitment to diversity is underpinned by our adherence to the Equality Act 2010, and we take active steps to ensure our workplace is free from discrimination and bias.

REF-223694

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Construction

Referrals increase your chances of interviewing at The Indigo Group by 2x

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