Overview

We\'re proud to be supporting a fantastic business based in Stoke in their search for a Head of Project Management to join them on a permanent basis. This role will require you to be on site 2 days a week and will pay up to £90,000 base + benefits. Ideally you will be from a SaaS/Financial Services background.

What You\'ll Do

• Take ownership and maintain overall accountability for all project deliveries across the organisation (IT and Client).
• Lead and develop the project delivery team, ensuring clear responsibilities, alignment, and performance against strategic objectives.
• Partner with the Chief Delivery Officer and Implementation Manager to define and implement departmental and project KPIs, reporting frameworks, and delivery success metrics aligned to business and investor expectations.
• Drive consistency and quality in delivery through process optimisation, governance, and scalable best practices.
• Oversee and control project budgets, ensuring all expenditures are aligned with financial targets.
• Act as a key stakeholder in strategic planning and cross-functional alignment across Product, Sales, Customer Success, and Engineering.
• Lead delivery planning for complex client engagements, including multi-phase rollouts and technical onboarding.
• Continuously assess delivery team performance and make organisational improvements to support rapid scale.
• Proactively manage risk, scope, and change across a portfolio of client projects.
• Provide mentorship, coaching, and development opportunities to build a high-performance, delivery-driven culture.

Qualifications

• Ideal background in SaaS or Financial Services.
• Experience leading a team of Project Managers, Implementation Managers, and Technical Consultants.