Empowering careers at ARJO

At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience. Does that sound like something that moves you too?

This could be your opportunity to begin a challenging and rewarding career in a healthcare company that empowers movement for people with mobility challenges.

Position: Head of QRC UKI
Location: Hybrid – travel to UKI offices and depots
Job Type: Full Time, Permanent

Hours: 37hrs a week

Salary: Competitive salary plus annual bonus, private healthcare and company car

The impact you will have:

As Head of Quality and Regulatory Compliance for UKI, this position plays a pivotal leadership role in guiding and supporting a dedicated team responsible for ensuring the effectiveness and continuous improvement of local Quality, Health & Safety, and Environmental Management Systems. This role will drive Quality and Regulatory Compliance in the UK/I Region to ensure that service delivery meets customer quality expectations.

The focus will be on enabling the business through proactive compliance support, fostering collaboration across Sales, Service, and Rental teams, and ensuring alignment with both local and global standards. The role will act as a strategic partner to the organization, helping teams navigate regulatory requirements while promoting a culture of quality and accountability and minimising business risk, whilst maximising business opportunities.

Head of QRC will act as appointed UK Responsible Person on behalf of Arjo AB within the United Kingdom of Great Britain and Northern Ireland

The role is key to ensuring products supplied within UK/I markets meet the local and national requirements.

Duties will include:

• Lead, mentor, and develop the Quality & Regulatory Compliance team to deliver high-impact support across the UKI business.
• Manage the development and maintenance of Integrated Quality Management Systems (IMS), ensuring alignment with relevant standards (e.g., ISO 9001, ISO 13485, ISO 14001, ISO 45001) and regulatory requirements (e.g., UK MDR).
• Serve as a key point of contact for regulatory bodies and represent the organization in audits, inspections, and compliance-related communications.
• Provide strategic oversight of compliance activities, including front-end complaint handling, internal vigilance reporting, and business risk management.
• Lead regular reviews and report on the performance of the Management Systems to the UKI Senior Leadership Team and Company Executive Management.
• Promote a strong compliance culture through training, communication, and continuous engagement with team & wider SSU staff.
• Act as a member of the UKI Senior Leadership Team, contributing to broader business strategy and decision-making.
• Conduct regular risk assessments in collaboration with stakeholders
• Oversee and support an internal audit program
• Ensure readiness for external audits and assessments, addressing non-confirmities in a timely manner
• Contribute to business projects be ensuring that quality, environmental and H&S consierations are integrated into planning and execution
• Have the ability to establish and maintain collaboration and strong business relationships with National Agencies (such as MHRA), Notified Bodies, major customers and suppliers, by ensuring compliance with all relevant requirements and initiating discussions around laying the foundations to support any new business initiatives
• Support the local tender & procurement process with appropriate QRC knowledge and responses to enhance business opportunities
• Responsibility for leadeship, directing, coaching and providing constructive feedback to team members
• Support budget planning and ensure adherence to allocated respource for compliance related activities
• Perform other duties as and when required to support the QRC function and the wider business

Knowledge, Skills and Experience Required:

• Degree or Diploma in Quality, Engineering, Management, HSE, and/or Environmental.
• Working knowledge of ISO management systems, specifically ISO 9001, 14001, and 45001.
• IOSH or NEBOSH certification will be an advantage.
• Experience in a med tech production environment will be an advantage.
• Strong leadership skills and work ethic with at least 5 years’ experience in successfully managing a team.
• Trained Lead Auditor with varied auditing experience.
• Competent trainer and experienced presenter.
• Ability to work with minimum supervision to agreed timescales and to prioritize workload to maximize results.

Special Features/Conditions

• This role requires frequent travel within the UKI region (to UKI offices and regional facilities), as well as limited international travel.
• A driving license is required.
• The successful candidate will be required to complete an Enhanced DBS check.

What we will offer in return
You will support our vision to be the most trusted partner in driving healthier outcomes for people facing mobility challenges. In return, we recognize and value our global employees. As well as a competitive salary and company car, you will have our full support, training and opportunities for professional development.

Why diversity matters to us
At Arjo, we believe in the power of diversity. We strongly encourage applicants from all parts of society, which means building a more diverse, equitable, inclusive and engaging environment – not only in the workplace, but also within the communities that we serve, work in and live in. We achieve this through a culture and mind-set that values the uniqueness of all our people.

Arjo is proud to beDisability Confident Committed, demonstrating our dedication to inclusive employment practices. If you require any reasonable adjustments for the interview please do request via the application process. We have pledged to theArmed Forces Covenant, supporting those who serve or have served in the armed forces. As a member of theMental Health Charter, we are committed to promoting mental well-being in the workplace. Additionally, we are honoured to be recognized as aGreat Place to Workfor 2025, reflecting our commitment to creating a positive and rewarding workplace for all.

Please be aware that by applying for this role, you are giving Arjo permission to store your information.

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About Arjo

At Arjo, we believe that empowering movement within healthcare environments is essential to quality care. Our products and solutions are designed to promote a safe and dignified experience through patient handling, medical beds, personal hygiene, disinfection, diagnostics, and the prevention of pressure injuries and venous thromboembolism. With over 6500 people worldwide and 65 years caring for patients and healthcare professionals, we are committed to driving healthier outcomes for people facing mobility challenges.

For more information about Arjo visit www.arjo.com